Open-source alternatives to commercial CRM, implemented and hosted in your own infrastructure.
Salesforce Sales Cloud is a proprietary SaaS CRM sold per user per month, with list prices that rise steeply between tiers. Buyers look for an open-source alternative to cap per-seat costs, self-host their customer data and avoid being tied to Salesforce-specific automation and APIs.
HubSpot CRM is a proprietary SaaS CRM with a free tier and paid Sales Hub seats that add onboarding fees at higher tiers. Teams look for an open-source alternative when seat costs grow, when they want to self-host contact data, or when they want to avoid tier-based API and feature limits.
Zoho CRM is a proprietary SaaS CRM sold in Free, Standard, Professional, Enterprise and Ultimate editions and hosted in Zoho's regional data centers. Buyers look for an open-source alternative to self-host their data, remove per-user fees and avoid edition-based API credit caps.
Pipedrive is a proprietary SaaS sales CRM built around visual deal pipelines and sold per seat in Lite, Growth, Premium and Ultimate plans. Teams look for an open-source alternative to self-host their pipeline data, escape per-seat pricing and avoid plan-based API token budgets.
Microsoft Dynamics 365 Sales is Microsoft's per-user CRM on Dataverse, with a separate on-premises Customer Engagement line. Pages here cover replacing it with self-hosted SuiteCRM, Odoo or EspoCRM.
SugarCRM, now SugarAI, sells Sugar Sell, Serve and Market as SugarCloud subscriptions and supports a few on-site versions. Pages here cover moving to SuiteCRM, which began as a fork of Sugar's old open-source edition, or EspoCRM.
Freshsales is Freshworks' SaaS CRM, sold in per-user Growth, Pro and Enterprise plans. Pages here cover moving to self-hosted EspoCRM or Twenty.
Attio is a SaaS CRM built around flexible objects and lists, priced per seat with object and record limits per plan. Pages here cover moving to Twenty, the open-source CRM with a similar model.
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