Freshsales is Freshworks' SaaS CRM, sold in per-user Growth, Pro and Enterprise plans. Pages here cover moving to self-hosted EspoCRM or Twenty.
Comparing Freshsales with self-hosted EspoCRM for small and mid-sized sales teams: leads, deals and sequences, email and phone integration, workflows in EspoCRM's Advanced Pack, and Freshsales' per-user plans and AI add-ons against hosting EspoCRM yourself.
For product-led teams comparing Freshsales with Twenty: custom objects, workflows, email and calendar sync, GraphQL and REST APIs, and whether Twenty's younger feature set covers the calling and sequences Freshsales includes.
Moving from Freshsales to EspoCRM: running the full-range admin export once and correctly, mapping contacts, accounts, deals and activities, importing with EspoCRM's duplicate matching, and rebuilding sequences and assignment rules.
Cost of ownership by component: Freshsales plans per user and paid add-ons, against EspoCRM's free core, optional extensions, hosting, migration and administration, and when EspoCRM Cloud is the middle option.
What Freshsales exports, which record types are included, the five-a-day and one full-range limits, the emailed ZIP, and how to plan the export so nothing is missed before the subscription ends.
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