Jira cost vs self-hosted OpenProject and Plane

Jira licensing is only one line in the bill. This page breaks down what self-hosted OpenProject and Plane cost in software, infrastructure, migration and people, so you can compare them with your own Jira numbers.

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Is self-hosted Jira alternative cheaper than Jira Cloud or Data Center?

The software licence is not the whole answer. OpenProject Community and Plane Community Edition carry no licence fee, so a self-hosted switch is cheaper on licensing only if you can run it without a paid edition. OpenProject's Enterprise on-premises plans are priced per named user per month: Basic at 5.95 euros, Professional at 10.95 euros with a 25-user minimum, Premium at 15.95 euros with a 100-user minimum, and Corporate on request for 250 or more users (OpenProject pricing page). Plane's pricing page lists Pro at 6 to 8 US dollars and Business at 13 to 15 US dollars per user per month, with Enterprise Grid on request. Jira prices depend on your edition, user count and contract terms, so take them from your own Atlassian quote and compare seat for seat against the features you actually need, such as SSO, LDAP synchronization and SCIM provisioning, which sit in paid tiers on both platforms.

Plane's paid importer changes the migration maths. Plane's Jira importer works with Jira Cloud as well as Server and Data Center, but it is available on Plane Cloud and on the self-hosted Commercial Edition, not on Community. A self-hosted Community install must switch to the Commercial Edition, which uses a license key and counts seats by users with paid roles, before you can use it. OpenProject's Jira Migrator is in beta, supports only Jira Data Center 10.x and 11.x, does not support Jira Cloud, and is listed under Enterprise plans from Basic upward. If you run Jira Cloud, neither route is free of paid licensing, so confirm which edition and which source versions your migration needs before you budget.

Infrastructure and staff time are recurring costs that a quote will not show. Self-hosting means paying for servers or cloud accounts, PostgreSQL, Redis or Valkey, object storage and backups, plus the people who patch, upgrade and support them. OpenProject's sizing guide suggests 4 cores and 4 GB RAM for up to 200 users, and 8 cores and 8 GB for about 500 users. Ask your platform team and any implementation partner to price these components, the upgrade cadence, the backup and restore testing, and the time needed for migration and rebuilding workflows and permissions, all in a written scope. Compare that total against your Jira renewal over the same period, including the cost of the Atlassian backup gaps you will need to cover yourself.

Which cost components appear on each side

This table sets Jira's licensing and bundled services against the costs you carry when running OpenProject or Plane yourself, with each row marked one-time or recurring. Read the Jira column for what Atlassian sells and includes, and the self-hosted column for who you pay or staff to cover the same work. Most of the difference sits in the infrastructure, administration and upgrade rows, which you should price from your own environment and written quotes.

Cost componentJira Cloud or Data CenterSelf-hosted OpenProject or PlaneOne-time or recurring
Software licensingSubscription to Jira, billed per user or per tier under Atlassian's terms. Data Center is a separate product line that Atlassian is ending for new customers.OpenProject Community is free under GPL-3.0. Plane Community is free under AGPL-3.0. Paid Enterprise or Commercial editions add licensing per user or seat.Recurring
Features locked behind paid tiersPremium and Enterprise tiers bundle advanced features such as data residency and enterprise security controls. Confirm the current tier contents with Atlassian.OpenProject places SSO, LDAP group synchronization, SCIM and portfolio management in Enterprise plans. Plane places SAML, OIDC and LDAP in paid tiers. Confirm feature placement before you choose a plan.Recurring
Infrastructure and hostingIncluded in Atlassian's cloud service. For Data Center, you pay for your own servers, storage and database.Servers or cloud instances, PostgreSQL, Redis or Valkey, object storage and backups. OpenProject publishes sizing guidance by user count.Recurring
Implementation and setupInitial configuration of projects, workflows and permissions, often done by your team or a partner.Installation, hardening, SSO, network design and workflow setup. DeployOpen implements this under a fixed written scope.One-time
Migration of data and historyExport tools cover parts of the data. Backup for cloud excludes automation rules, third-party apps and Assets.OpenProject's Jira Migrator is in beta and supports only Jira Data Center 10.x and 11.x. Plane's Jira importer supports Jira Cloud. Rebuilding automations and integrations is usually manual.One-time
Support and vendor responseIncluded in the subscription at the tier you buy. Confirm the support hours and response terms in your contract.OpenProject Community offers community support. Paid Enterprise plans include vendor support. Retainers from an implementation partner cover ongoing operations if you need them.Recurring
Upgrades and patchingHandled by Atlassian for cloud. For Data Center, your team applies upgrades within the product lifecycle.Your team or a partner applies releases such as OpenProject 17.9.2 or Plane v1.4.2, tests them, and runs database migrations. Budget time for each release cycle.Recurring
Internal skills and administrationJira administrators manage projects, permissions and apps. Skills are mostly Atlassian-specific.Staff who run Linux, containers, databases and backups, plus a product administrator. Confirm whether existing platform or DevOps staff can absorb this work.Recurring

What moves the comparison most

Five variables decide whether self-hosting OpenProject or Plane costs less than Jira over time. Most of them are set by headcount, data volume, identity requirements and uptime targets, so check them before comparing license lines.

Named users and seat models

OpenProject Enterprise on-premises is priced per named user per month, with minimums at each tier, so a 25-user team and a 250-user team land in very different places. Plane's paid plans count seats by users with paid roles, and the Community Edition has no per-seat fee. Ask each vendor how many billable seats your current Jira users map to, including guests and occasional contributors, and whether read-only users count.

Attachments and data volume

Jira Cloud's backup covers work items, comments, boards and configuration, but not attachments in the same way, so attachment storage is a separate sizing question. Self-hosted Plane stores files in S3-compatible object storage, and OpenProject's database and file storage grow with history and attachments. Measure your largest projects and attachment totals first, then price disk, object storage and backup retention against them.

Edition needed for SSO and SCIM

Single sign-on, LDAP group synchronization and SCIM provisioning sit in paid OpenProject Enterprise plans, and on self-hosted Plane, SAML and OIDC start at the Pro plan while LDAP and API-enabled audit logs are Enterprise features. If your identity provider is central to access reviews, the paid tier may be required regardless of user count. Confirm which tier includes each control you need, and get the license terms in writing before you size the deployment.

Availability target and topology

A single Docker Compose host suits small and mid-size teams, while Kubernetes with Helm is the documented route for high availability. Plane needs PostgreSQL, Redis or Valkey, RabbitMQ and S3-compatible storage, and each can run on a managed service instead of in-cluster. Every extra managed service and replica adds recurring infrastructure cost, so define the acceptable outage window and recovery point before choosing the topology.

Skills already on the platform team

Running OpenProject or Plane means owning Linux patching, PostgreSQL upgrades, object storage, certificates, backups and version upgrades. Teams that already operate Kubernetes and managed databases carry less new cost than teams that would need to learn them. Before comparing, count the hours your platform engineers can spare each month and whether an implementation partner or retainer covers the gap, and ask any partner for the written scope of upgrades and support.

How OpenProject and Plane editions change the license line

The license line in both products sits between a free self-hosted edition and paid tiers that unlock the controls most enterprises need. OpenProject Community is free and includes work packages, Gantt charts, agile boards, time tracking and dashboards, with community support only. Single sign-on (SAML, OIDC, CAS, Kerberos and Okta), LDAP group synchronization, custom branding and the Jira Migrator sit in Enterprise plans from Basic upward. The Enterprise on-premises plans are priced per named user per month, with Professional and Premium carrying user minimums, so the paid line is set by the features you need as much as by headcount. Check the OpenProject pricing page for SCIM provisioning and portfolio features, which should be confirmed with the vendor before you rely on them.

Plane takes a different route. Its Community Edition is licensed under AGPL-3.0 and matches the feature set of the Plane Cloud Free tier. Moving to a paid plan on your own servers is not a license upgrade on the existing install: a self-hosted Community deployment must first switch to the Commercial Edition, which is proprietary and unlocks plans through a license key. Seats are counted by users with paid roles, so role assignments directly change the bill. On self-hosted Plane, SAML and OIDC start at the Pro plan, while LDAP support and API-enabled audit logs are listed as Enterprise features. Your team should plan the switch as a deliberate step, with a test install first, and confirm which edition its Jira importer and Kubernetes guidance target before going live.

Treat both pricing pages as a snapshot, not a contract. Ask each vendor, in writing, which edition covers each control your security and compliance teams require, how seats or users are counted for service accounts and read-only stakeholders, and whether license keys are needed for air-gapped installs. Record the answers alongside the scope you agree with any implementation partner, so the quote reflects the edition you will actually run.

How to build the comparison with your own numbers

This sequence turns the rates and facts in this guide into a like-for-like model of Jira and each self-hosted candidate over the same period, so your own seat counts, scope and staffing drive the result. Your Jira contract and your team's actual feature use set the inputs, and the output is one total cost of ownership figure per option.

  1. Pull your current Jira seat count and tier

    Start with your Atlassian contract or order form, not the admin console, because the contract shows the licensed tier, the billing term and the seat count you pay for. Record each product you license alongside Jira, including any Confluence seats, and note whether you are on Cloud, Data Center or an older server arrangement. Also record the renewal date and any price increase clause in the contract. You are done when one row per product shows tier, seats, term and renewal date, and each figure matches an invoice from the last 12 months.

  2. List the Jira features your teams really use

    Ask project leads and the Jira administrator to name the features that the work depends on, such as scrum and kanban boards, sprints, roadmaps, time tracking, automation rules, Assets, third-party apps and permission schemes. Check the audit log or admin reports for usage where they exist, because the list should reflect what people do, not what the contract allows. Mark each feature as required, useful or unused. You are done when every required feature has an owner and a named replacement path to test later.

  3. Price each candidate edition per user

    For OpenProject, use the Community edition at no license fee, or the Enterprise on-premises rates per named user per month (5.95 euros for Basic, 10.95 euros for Professional with a 25-user minimum, and 15.95 euros for Premium with a 100-user minimum, as listed on OpenProject's pricing page). Confirm the currency and any VAT with OpenProject before you rely on the number. For Plane, price the Pro and Business tiers using the per-user range on Plane's pricing page (listed there as 6 to 8 and 13 to 15 US dollars per user per month), and note that Enterprise Grid is quoted on request. Include the required features in your choice, since SSO and LDAP sit in paid tiers on both platforms. You are done when each option has one annual license line, with the source and date of every rate recorded.

  4. Size the infrastructure for your user band

    Use OpenProject's sizing guide to match your expected user count to a server profile: 4 cores and 4 GB RAM for up to 200 users, 8 cores and 8 GB for about 500 users, and 16 cores and 16 GB for about 1,500 users. For Plane, plan for PostgreSQL, Redis or Valkey, RabbitMQ and S3-compatible storage, and decide whether each runs inside your cluster or on a managed service. Add backups, monitoring, a staging environment and the cloud or data center charges for them. Ask your infrastructure team or cloud provider for quotes on this exact configuration. You are done when each option has a monthly hosting line tied to a named profile and a list of the components it includes.

  5. Estimate migration and rebuild effort per project

    Count the active Jira projects and, for each one, record the number of issues, attachments, custom fields, workflows, permission schemes and automation rules. Check which of these the target importer carries over. OpenProject's Jira Migrator is in beta, supports only Jira Data Center 10.x and 11.x and does not support Jira Cloud, while Plane's Jira importer supports Jira Cloud as well as Server and Data Center. Items that do not transfer, such as automation rules, workflows and permissions, become rebuild work. Have a team lead estimate hours per project, and label any example figure as illustrative in your model. You are done when every project has a hours estimate, a migration route and a list of items to rebuild by hand.

  6. Add internal and partner support hours

    Estimate the ongoing internal time for administration, upgrades, backups, user onboarding and incident response, including who covers it when a person is absent. Then decide whether community support is enough or whether you need paid support, an implementation partner or a retainer. Ask any partner for a written scope and a quote before you add the figure, because fixed-scope work and recurring retainers are priced differently. Note which cost is one-time, such as migration and training, and which recurs, such as hosting, licenses, upgrades and support. You are done when each option has a yearly staffing line, a one-time implementation line and a clear owner for every task.

  7. Run both totals over the same horizon

    Choose one horizon, such as three or five years, and apply it to the Jira renewal terms and to the self-hosted costs in the same way. Include one-time costs in the first year, recurring costs in every year, and any price increases you can confirm from your contract or vendor. Do not add a discount to one side without a written source for it. Compare the result for Jira, OpenProject and Plane, and record each assumption next to its number so reviewers can change it. You are done when a single table shows the total cost per option over the same horizon, with every assumption traceable to a contract, quote or internal estimate.

Questions buyers ask about self-hosted Jira alternative costs

How much effort does a migration from Jira to OpenProject or Plane take?

Effort depends mostly on how much of your Jira configuration you need to carry over, not on the tool's license. The importers move core content such as projects, issues, comments and attachments, but workflows, permissions, dashboards, automation rules and third-party app data usually need manual rebuilding. Ask for a quote that lists each Jira project, its custom fields, workflows, permission schemes and integrations, and states which of these are in scope. Your Jira version also matters: OpenProject's Jira Migrator is in beta and supports only Jira Data Center 10.x and 11.x, so a Jira Cloud estate needs a different route. Confirm the migration path for your exact Jira edition with the vendor before estimating effort.

Can an internal team run OpenProject or Plane without outside help?

Yes, many teams do, provided they have someone comfortable with Docker, Linux and PostgreSQL. OpenProject recommends Docker-based installation and also ships .deb and .rpm packages for 64-bit Linux, and Plane documents Docker Compose for small and mid-size teams and Kubernetes with Helm for high availability. The harder questions are whether you need SAML, OIDC, LDAP or SCIM, which sit in paid tiers on both products, and how you will handle backups, upgrades and monitoring. Outside help is often used for the initial build, hardening, migration and a support retainer rather than for every routine task. Decide which of these you want to keep in-house before you request scope.

What skills and hours does ongoing operation need?

Ongoing operation needs Linux administration, container or Kubernetes skills, database administration and an identity administrator for single sign-on. Plane's self-hosted stack includes PostgreSQL, Redis or Valkey, RabbitMQ and S3-compatible object storage such as MinIO, which means more components to patch and monitor than a single application. OpenProject's sizing guide suggests 4 cores and 4 GB RAM for up to 200 users, 8 cores and 8 GB for about 500 users, and 16 cores and 16 GB for about 1,500 users. Hours depend on how many components you run, whether they are managed services, and how often you upgrade. Ask any provider to state the recurring hours by task (patching, backups, restores tests, user administration) in the written scope.

How are upgrades scheduled, and who pays for them?

Upgrades are a recurring cost, whether your staff perform them or an outside team does. OpenProject publishes releases on a regular cadence, including 17.7.0 on August 5, 2026, 17.8.0 on September 2, 2026 and 17.9.2 on October 15, 2026, so plan a recurring upgrade window. Plane publishes Community releases separately from its paid self-hosted editions, and its editions each have their own release cycle, so check which edition your plan uses before you assume a version path. Ask whether upgrades, testing in a staging environment, rollback planning and post-upgrade checks are included in a support retainer or billed separately. Confirm the supported upgrade path with each vendor.

Does the Jira Migrator or Plane importer remove most of the rebuild work?

They remove the data-copy work, but they rarely remove the configuration work. OpenProject's Jira Migrator imports projects, versions, issues with history, comments, attachments, basic custom fields, users, statuses and types. Plane's Jira importer also brings sprints across as cycles, and it works with Jira Cloud as well as Server and Data Center. Workflows, permission schemes, advanced custom fields, dashboards, automation and marketplace apps generally need rebuilding. Ask the vendor or provider to list exactly which Jira objects map to which target objects in a test import, and to measure the rebuild list before quoting the rest of the engagement.

Which costs are one-time, and which recur each year?

One-time costs usually include discovery, migration design, data import testing, configuration rebuild, integration work and user training. Recurring costs include licenses for paid tiers (OpenProject Enterprise on-premises is priced per named user per month, and Plane's paid plans are priced per user per month), infrastructure, managed database or object storage services if you use them, backups, monitoring, upgrades and support. Ask for the quote to split these into one-time and annual lines, to state the seat count and tier used for licensing, and to name the infrastructure assumptions behind the hosting figure.

What should I ask for in a quote for a self-hosted project tool?

Ask for a written, fixed-scope proposal that lists the products, editions and seat counts, the Jira sources and versions in scope, and the content that will and will not migrate. Request the hosting design, including the components, sizing against your user count, backup and restore approach, and the environment where it will run. Include the upgrade and support model, the acceptance criteria for migration testing, and a clear list of what is excluded. DeployOpen plans, implements, integrates, hardens, backs up, upgrades and supports self-hosted platforms in your own infrastructure, and most engagements are fixed-scope with written deliverables and timelines agreed before work starts. Quotes follow from that written scope.

Costs teams forget on each side

Licence comparisons usually miss the work that sits outside the subscription or the software. On the Jira side, the items below are often left out of the export plan. On the self-hosted side, the cost is the operating model that keeps the platform running after cutover.

Jira automation rules and apps

Backup for Jira Cloud covers work items, boards, sprints, comments, users and project configuration such as workflows and schemes, but not automation rules, third-party apps or Assets. Each automation rule, app-driven field and Assets object type must be inventoried and rebuilt or replaced in OpenProject or Plane. Ask your team to export the automation rule list and every app dependency before you sign a migration scope, because these gaps rarely appear in a licence quote.

Rebuilt workflows and permissions

Jira workflows, permission schemes and issue security levels do not map one to one onto OpenProject roles or Plane states and roles. Plan time for a written mapping of each Jira status, transition and role to its target, then test it with a pilot group. Permission mistakes often surface only after users are live, so budget review cycles for access rules as a line item in the statement of work.

Backups and restore testing

A self-hosted instance means your team owns PostgreSQL dumps, attachment storage and configuration backups, along with restore tests. Plane needs PostgreSQL, Redis or Valkey, RabbitMQ and S3-compatible object storage to be backed up consistently, and OpenProject needs PostgreSQL 16 or later with its required extensions. Confirm the recovery point and recovery time targets in writing, and schedule restore drills that run on a separate environment.

Monitoring and on-call coverage

Once the platform runs on your servers, uptime checks, log collection, capacity alerts and patch windows fall to your operations team. Monitoring tooling, alert routing and after-hours response all carry staff cost even when the software is free. Ask whether the operations team already covers this stack, and whether a retainer for ongoing monitoring and upgrades would replace in-house hours.

Certificates, secrets and SSO setup

TLS certificates, database and object storage credentials, SMTP settings and the SSO trust relationship all need rotation and secure storage. On OpenProject, single sign-on and LDAP group synchronization sit in paid Enterprise plans, and on Plane, SAML and OIDC start at the Pro tier on self-hosted installs. Check which identity features you need before you choose an edition, and record who holds each key and when it expires.

Idle capacity and sizing headroom

Self-hosted capacity is bought in fixed blocks, so you pay for servers that sit partly unused most of the year. OpenProject's sizing guide, for example, moves from 4 cores and 4 GB RAM for up to 200 users to 16 cores and 16 GB for about 1,500 users, and Kubernetes adds cluster overhead. Compare the peak load of your Jira instance with the sizing guide and ask the vendor or partner to show the headroom they assume.

Training and change management

Moving several hundred people from Jira to a new tool costs time in training, quick reference guides, help desk tickets and lost productivity during cutover. Teams also need agreed conventions for sprints, cycles and modules, since these concepts map unevenly between products. Budget a pilot group, a freeze window for both systems and a named owner who answers questions after go-live.

What a migration costs in time and rebuild work

For most Jira teams, the largest one-time cost is not moving issues. It is rebuilding the configuration that makes Jira behave the way your teams work: workflows, permission schemes, notification settings, boards and sprint setups. Issue data can be transferred by a tool in a few runs, but workflow statuses, transitions, screens and who can edit or close what must be recreated and tested in the target system. Start by exporting your Jira configuration inventory (workflows, schemes, custom fields and filters) and counting how many distinct workflows and permission rules your active projects really use. That count, more than issue volume, is the best predictor of rebuild effort.

The importers differ in scope, and that difference changes your budget. OpenProject's Jira Migrator is in beta and documented for test setups only. It supports Jira Data Center 10.x and 11.x, not Jira Cloud, and imports projects, versions, issues with history, comments, attachments, basic custom fields, users, statuses and types. The Migrator is listed under OpenProject's Enterprise plans from Basic upward, so confirm licensing before you plan a run. Plane's Jira importer also supports Jira Cloud as well as Server and Data Center, which matters if your source is Cloud. Either way, ask the vendor which fields, workflow states and attachment types are mapped and what is left for manual work, and run a trial import of one representative project before you commit.

Jira Cloud backup is not a complete copy of your instance. According to Atlassian's documentation, it covers work items, board and sprint data, comments, users and project configuration such as workflows and schemes, but it excludes automation rules, third-party apps and Assets. Each of those needs its own inventory and budget line. Automation rules must be rewritten in the target tool or replaced by scripts, Marketplace apps need functional equivalents or must be dropped, and Assets data needs a separate export path. Decide early which of these you will keep, and treat any app without an open-source equivalent as a scope decision for the business owner, not an engineering afterthought.

How the comparison differs by Jira deployment

Jira Cloud customers usually compare subscription fees with the cost of running the platform themselves. The main shift is that Atlassian stops charging for infrastructure and upgrades, and you take those on. Migration starts from an export, not an importer, because OpenProject's Jira Migrator does not support Jira Cloud. Plane's Jira importer does support Jira Cloud, so Plane is the more direct route for a cloud-first team.

  • Recurring costs: Subscription fees end, but you pay for servers, storage, database hosting, backups and staff time to patch and upgrade.
  • Importer: Plane's Jira importer covers Jira Cloud. OpenProject's beta Jira Migrator covers Data Center 10.x and 11.x only.
  • Backup gap: Jira Cloud backup excludes automation rules, third-party apps and Assets, so those need rebuilding or separate export.
  • Edition: Plane Community Edition is AGPL-3.0 with the Free tier feature set. Paid features such as SAML and OIDC on Pro, or LDAP on Enterprise, require the Commercial Edition.
  • Identity: If you use Atlassian Access or Atlassian Guard features, confirm which SSO and provisioning features your chosen platform and edition provide.

Before you commit, ask your vendor or partner for a written scope that lists the automation rules, apps and Assets you depend on, and confirm the editions needed to match them.

Who runs the platform and what that role costs

The largest recurring cost in a self-hosted OpenProject or Plane deployment is usually a person's time, not software. Someone must own the installation, the PostgreSQL database, the object storage, backups, upgrades and security patching, and that work does not stop when the license fee disappears. Before comparing numbers, decide who holds each of these duties and whether that person has the time and skills to hold them during an incident.

Platform work falls into recurring tasks. Plane's self-hosted stack depends on PostgreSQL, Redis or Valkey, RabbitMQ and S3-compatible storage such as MinIO, and OpenProject needs PostgreSQL 16 or later with the pg_trgm, btree_gist and unaccent extensions. Each of these components has its own patching and restore duties. Both products also ship new releases on their own cycles, so an owner must plan an upgrade path, test it, and schedule a window. Access reviews for administrator accounts and SSO or LDAP settings add a quarterly or periodic duty that auditors will ask to see evidence for. Confirm with each vendor how often its release cadence has produced breaking changes in your target version range.

Three models split this work. An internal team owns everything and carries the on-call load, which suits organizations with existing platform engineering capacity and strict control over change windows. An in-house administrator with partner support keeps daily operations internal while an external team handles upgrades, hardening and restore testing under a written scope. A retainer covers ongoing upgrades, monitoring and testing for a fixed recurring fee. Staffing should follow user count and availability needs: the OpenProject sizing guide ties larger user bases to more cores and memory, and a platform used across time zones or in regulated operations needs more cover than one used by a single team during office hours. Ask any provider for the named roles, response targets, change process and handover documentation in writing before you compare quotes.

How DeployOpen works on this

DeployOpen is a Chainscore Labs company that plans, implements, integrates, hardens, backs up, documents and supports self-hosted open-source platforms inside the client's own infrastructure. For a Jira exit, we start by agreeing in writing what moves, what gets rebuilt and where OpenProject or Plane will run, before any work begins.

How we scope

  • Inventory Jira projects, workflows, permissions, custom fields, automation rules and installed apps to confirm what each platform needs to cover.
  • Confirm your Jira deployment type, since OpenProject's Jira Migrator covers only Data Center 10.x and 11.x and Plane's importer also covers Jira Cloud.
  • Agree deliverables, timelines and exclusions in a written fixed-scope document before work starts, so the quote follows from defined work.
  • Identify which licensed features your target needs, such as SSO, LDAP synchronization or SCIM, so edition choices are made up front.

How we build

  • Deploy OpenProject or Plane in your cloud account, data center or air-gapped network, with the database, cache and object storage you specify.
  • Configure single sign-on, permissions, roles and project structures to match the access model your teams use today.
  • Run a test migration on a copy of exported Jira data, reviewing issues, history, attachments and users before any cutover.
  • Test the platform, including security checks on the deployed stack, and record the results for your own review.

How we hand over

  • Document the architecture, configuration, backup procedure and upgrade path so your team can operate the platform after handover.
  • Provide a mapping of what was migrated, what was rebuilt by hand and what was left behind, including automation and third-party apps.
  • Prepare control evidence and system descriptions for your compliance assessment, while independent auditors issue any formal report.
  • Walk your administrators through daily operations, user onboarding and restore testing.

How we support

  • Ongoing support, upgrades and continuous testing are available as a retainer after the fixed-scope work closes.
  • Plan upgrades around OpenProject and Plane release cycles, with testing in a staging environment before production changes.
  • Keep backups, restore tests and monitoring under review as your user count and data volume change.
  • Ask any provider, including DeployOpen, to confirm in writing which components, support windows and responsibilities each retainer covers.

Sources and further reading

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