For agencies and municipalities running public consultations and citizen feedback: hosting surveys inside government infrastructure, accessibility of forms, multilingual questionnaires, records retention and publishing results.
For providers and health researchers collecting patient feedback or outcome questionnaires: keeping responses with ePHI on HIPAA-safeguarded servers, access roles, encryption, retention and why SaaS survey tools need a business associate agreement.
For researchers and institutional research offices: survey data under ethics board and data protection rules, hosting on university infrastructure, statistical export to R, SPSS or Stata, anonymity settings and campus SSO.
For SaaS teams collecting NPS, onboarding and churn feedback inside their product: Formbricks app and website surveys, targeting and triggers, the Enterprise features for segments and SSO, and sending results to the product stack.
For EU organizations that must keep respondent data in the EU: self-hosting LimeSurvey or Formbricks, EU regions of cloud editions, third-party integrations that transfer data and the documentation data protection officers expect.
Running surveys under the GDPR: lawful basis and consent text, data minimization in question design, anonymized versus identified responses, retention and deletion, special category data and respondent rights on LimeSurvey or Formbricks.
For HR teams running engagement and pulse surveys: settings that keep responses unlinked from identities, minimum group sizes for reporting, hosting so the vendor cannot see answers, and works council or union requirements to plan for.
A requirements checklist for self-hosted survey and form tools: functional must-haves, hosting and data residency, identity and access, privacy and retention, integrations, operations and support, so a team can compare self-hosted options before choosing a platform.
Questions to put in an RFP or vendor brief for self-hosted survey and form tools: platform and edition fit, licence obligations, migration of existing data, hosting model, security evidence, support terms after go-live and how the fixed scope is defined.
Cost structure for self-hosted survey and form tools: subscription pricing published by SaaS vendors against self-hosted infrastructure, implementation, support and internal staff time, which drivers move each line, and when bringing in an implementation partner costs less than building alone.