Pages on Rocket.Chat features that change a deployment's scope: Omnichannel customer messaging, end-to-end encryption and Matrix federation between organizations.
Running customer conversations through Rocket.Chat Omnichannel: Livechat on your website, WhatsApp, SMS through Twilio and Telegram, agent routing and departments, and the features removed in Rocket.Chat 8.
Rolling out end-to-end encryption for direct messages and private rooms, forcing it on private rooms from 8.8.0, key management and recovery, and the trade-offs for search, auditing, bots and compliance retention.
Federating Rocket.Chat workspaces with each other and with Matrix servers for cross-organization collaboration: what works across servers, what does not, permissions and the security review federation needs.
Tell us what you're working on, whether it's a deployment, an audit, a security test or a cyber range. You'll speak with an engineer who can help you scope it.