How Open edX automation with webhooks and n8n works
Teams that want enrollments, completions or course events in a CRM, HR system or messaging tool usually start by asking for manual exports. This section describes a push model instead. The Tutor Webhooks plugin sends selected LMS events to an n8n workflow running beside the platform, and n8n routes each event onward to the target system. Before any design work, confirm the plugin's event list, payload fields and delivery behavior in the Tutor plugin documentation. DeployOpen does not assume a connector beyond what that documentation states, so anything the docs do not describe is an open question to resolve before build.
In practice the flow has three parts: the LMS emits an event, the plugin posts it to an n8n webhook trigger, and the workflow transforms and forwards it. Each hop is a place to check behavior. Ask what happens when the n8n endpoint is unavailable, whether failed deliveries are retried and how duplicates are identified. Confirm whether the payload carries a stable learner or course identifier you can match on. Those answers decide whether a workflow can safely create records in a CRM or should only update existing ones, and they shape how much reconciliation you will need later.
n8n advertises more than 1,500 integrations, but that number says little about your target system. Each destination still needs its own credentials, a field mapping from LMS payload fields to CRM or HR fields, and tests with sample events in a non-production account. Messaging tools and HR systems often identify the same person in different ways, so the mapping is where most of the effort tends to sit. Plan a test environment for each target, record what every mapped field means and agree on who owns each mapping before the workflow goes live.
In larger deployments, n8n queue mode separates the main instance, which handles triggers and webhooks, from worker processes that run executions through Redis and read and write workflow data in PostgreSQL. Workers need the main instance's encryption key to read stored credentials, so key handling must be designed before you scale out. Treat the webhook endpoint as an internet-facing entry point and confirm whether the plugin supports request signing or a shared secret. Multi-main high availability is limited to Enterprise self-hosted deployments, so confirm your license tier before you plan failover for the webhook receiver.
What you need before connecting Open edX to n8n
This list covers what must exist before you build an Open edX webhook flow in n8n. The items split between the Open edX side, the n8n side, the network between them, and the people who own the target system. Check each one before scheduling integration work, because a gap in any of them stops the flow.
Tutor-based Open edX deployment
Confirm that the LMS and Studio run on a Tutor-based deployment, since the Webhooks plugin is installed and configured through Tutor's plugin system. Check the Webhooks plugin version against the Tutor plugin index before you write any integration code, and record the Tutor version in use so the plugin and platform can be upgraded together. The edx-platform maintainers recommend Tutor or a service provider over bare-metal installation, so confirm how your current installation was built.
Supported Open edX release
Open edX supports only its latest named release and cannot support more than one release at a time. Verawood is the current named release, published on 30 July 2026, so a platform on an earlier release should plan an upgrade before connecting automation that depends on current behavior. Check which release your LMS runs, and confirm that the Webhooks plugin works with that release. Schedule the upgrade before the integration build begins.
Separate n8n host
Run n8n on a host separate from the Open edX stack, with its own database, so workflow load and upgrades do not affect the LMS. The Sustainable Use License permits use for your own internal business purposes or non-commercial use, so confirm that your intended use fits its terms before you deploy. Check whether any files you plan to use carry .ee in their name, since those require a valid n8n Enterprise License. Record the n8n version you deploy and review its release notes before each upgrade.
Queue mode dependencies
If you run n8n in queue mode, the main instance passes executions through Redis to workers that read and write workflow data in PostgreSQL. Provision PostgreSQL and Redis before installation so the queue has a defined home. Every main, worker and webhook processor node must share the same encryption key so each one can decrypt stored credentials, so keep that key in your secrets system and never generate a separate key per node. Multi-main high availability is limited to Enterprise self-hosted deployments, so confirm that requirement early.
LMS reachability and TLS certificates
The LMS must reach the n8n webhook endpoint over the network, so write firewall and routing rules for that single path before the build starts. The LMS is the caller on this path, so keep other inbound access to n8n closed unless you have a documented need. Serve the webhook endpoint over TLS with certificates your organization manages, and confirm that the LMS host trusts the full certificate chain. Test the connection from the LMS host itself before you rely on it.
Named owners for target systems
Assign a named owner for the CRM or HR system that receives events, along with one owner for the Open edX deployment and one for n8n. Each owner should be able to approve field mappings, confirm which learner data may leave the LMS, and accept changes to the workflow. Without these names, decisions about field mapping and data retention have no one to settle them during testing.
How events move from the LMS into n8n and out to target systems
An Open edX event reaches a target system through four steps: the LMS emits or hooks an event, the Tutor Webhooks plugin posts it to an n8n webhook trigger, n8n applies filters and transforms, and then a node calls the CRM, HR or messaging API. Each step can fail or repeat independently, so the design work sits at the handoffs rather than inside any single node. Before building, confirm which LMS events your Webhooks plugin version exposes, what each payload contains, and whether the payload carries learner identifiers, email addresses or grades you intend to forward. Those answers decide how much filtering must happen before data leaves the LMS boundary. Decide between a single main instance and queue mode early. A single n8n main instance receives webhooks, stores workflow data and runs executions itself. That is simpler to operate and is often enough for a modest event volume and a small set of workflows. Queue mode splits the work: the main instance handles triggers and webhooks, passes executions through Redis to a pool of workers, and workers read and write workflow data in PostgreSQL. Queue mode adds components to patch, monitor and back up, including Redis and a shared database. Choose it when run concurrency, not webhook intake, is the bottleneck, and confirm your hosting team can operate Redis and PostgreSQL to the standard you require.
Queue mode also has a key-handling requirement. The main instance's encryption key must be shared with every worker and webhook processor so they can decrypt the credentials stored in the database. Treat that key as a secret with its own storage, rotation and access record, and verify that a worker started with a missing or mismatched key fails visibly. Multi-main setups for high availability are restricted to Enterprise self-hosted deployments, so do not plan for a second main instance on the Community edition. Confirm license terms with n8n before you commit to a topology, because the license also governs internal and commercial use. Design for retries and duplicate events from the start. Webhook senders retry when they do not receive a timely success response, and a network failure can cause the same LMS event to arrive twice. Neither case is a bug in the workflow, so the workflow must tolerate both. Give each event a stable identifier from the payload or a derived key, record processed keys, and make every write to the CRM, HR or messaging system idempotent. Test a duplicate delivery and a target-system outage, and confirm what happens to events that fail after the retry limit. An n8n execution counts as one run of a whole workflow, so retries and reprocessing affect how you size and report usage. Keep the Aspects analytics path separate. Open edX Aspects captures tracking logs through the event-routing-backends plugin as xAPI statements, stores them in ClickHouse through Ralph or Vector, and presents them in Superset. That is a different pipeline with its own storage and schema. Do not assume that Aspects statements feed the n8n workflow, and do not assume that n8n events appear in Aspects dashboards. If a business process needs both, document each path, its source of truth and its retention separately.
How to configure the Webhooks plugin and n8n step by step
This sequence takes a team from a confirmed Open edX and plugin version to a production flow that sends selected learner events into a CRM or HR system. Each step ends with a check you can record, so a failure stops the rollout before personal data leaves the test environment. The sequence assumes n8n runs on infrastructure you control.
Confirm plugin and platform versions
Record the Open edX release your LMS runs and the version of the Tutor Webhooks plugin, then confirm in the plugin documentation that the two are compatible. Open edX supports only its latest named release, which is currently Verawood, so an older LMS may need an upgrade before integration work begins. The platform owner or implementation partner completes this check. It is done when the versions and the compatibility note are filed in the project record.
Deploy n8n on a host you control
The infrastructure team installs n8n on a host you control, connects it to an external database, and sets an encryption key before any credentials are saved. Store the key in your secrets management system, because n8n uses it to read stored credentials and queue-mode workers need the same key. Choose the edition deliberately. The free Community edition is licensed for internal business use under the Sustainable Use License, but SSO, LDAP, environments with Git and log streaming are included only in the Business and Enterprise plans. Confirm the license fit with your legal team. It is done when the instance starts, accepts an administrator login and keeps its workflows after a restart.
Create a webhook trigger on a test LMS
On a non-production LMS, the team creates a test workflow in n8n that starts with a webhook trigger and copies the generated endpoint. Keep this workflow free of CRM or HR nodes until the later steps, and limit access to the endpoint to the test LMS network. Confirm the endpoint is served over HTTPS and that the workflow is active. It is done when a manual request from an approved client appears in the n8n execution list.
Point the plugin at the endpoint
In the Webhooks plugin settings on the test LMS, the administrator enters the n8n endpoint and a shared secret created for this integration only. Store the secret in your secrets manager and do not reuse a secret from another system. Check how the plugin sends the secret in each request, as its documentation describes, then add a first workflow check that rejects any request with a missing or wrong secret before other nodes run. It is done when a deliberately wrong secret is rejected, the correct secret is accepted, and both results are recorded.
Emit one test event per type
Trigger one test event for each event type the plugin emits, using a synthetic learner account. Open each payload in n8n and list its fields, marking every field that contains personal data. Decide which fields the downstream flow may use, then drop the rest in a Set or filter node before any external call. Keep the test payloads inside the test environment. It is done when the team has a signed-off field list for each event type.
Add the CRM or HR node
Add the CRM or HR node to the test workflow using a dedicated service account in the target system. Grant that account access only to the objects and fields in the approved field list, and avoid administrator roles and shared personal accounts. If the target system has a sandbox, send the test records there first and confirm that each field maps to the intended property. It is done when one test event creates or updates one correct record and the n8n execution log shows success for that run.
Promote to production after closing checks
Before promotion, review the workflow export, replace the test endpoint and secret with new production values, and obtain sign-off from the data owner and the security owner. Repeat the webhook, secret and CRM checks in production with one controlled test record, then activate the workflow for live events. Watch the execution log after go-live and keep a documented step that disables the workflow if errors appear. It is done when every earlier closing check is recorded and the first live executions create the expected records in the target system.
Which Open edX fields map to CRM and HR fields
This table maps the Open edX data a Tutor Webhooks plugin event may send to fields in a CRM or HR system through an n8n workflow. Rows marked to be verified must be checked against the plugin's own payload documentation before any mapping is built. The main takeaway is that the lookup key and the no-match rule need agreement first, because a wrong match attaches one learner's training record to another person's file.
| Open edX event or field | Target system field | Purpose | Personal data |
|---|---|---|---|
| Learner email or external ID (lookup key) | CRM contact email, or HR employee ID | Matches the learner to exactly one record before any update | Yes. Confirm which identifier the plugin sends and whether it is the same one used in the LMS account. |
| Account match result (n8n logic) | Review queue or unmatched-events log | Holds events with no matching record for manual review instead of creating records | Yes, because the event still identifies a learner. |
| Course identifier (to be verified) | Course or training code on the contact or training record | Shows which course the event concerns | To be verified. Personal when linked to a learner. |
| Enrollment status (to be verified) | Training enrollment stage | Records enrollment or unenrollment changes | Yes, when linked to a learner. |
| Completion status (to be verified) | Course completion or certification flag | Triggers follow-up tasks or compliance records | Yes, when linked to a learner. |
| Event timestamp (to be verified) | Last learning activity date | Orders events and prevents duplicate updates | Yes, when linked to a learner. |
| Event type or name (to be verified) | Workflow routing label in n8n | Sends each event type to the correct branch | Generally no on its own. Confirm in the plugin documentation. |
Which n8n license and plan fit a self-hosted Open edX integration
Choose the n8n license and plan before the flow is designed, because the terms decide who may run the instance, who may modify it and which features your team can use. n8n is distributed under the Sustainable Use License. In plain words, your organization may use the software and modify it for its own internal business purposes, or for non-commercial or personal use. Distribution is free of charge only for non-commercial purposes, so passing a modified copy to another company, or bundling it into a product you sell, is a separate question. Any file with .ee in its name or directory is not covered by that license and requires a valid n8n Enterprise License. Ask your engineers to list any .ee paths in the exact version you plan to deploy.
The n8n pricing page lists a free self-hosted Community edition. It lists Starter and Pro cloud plans at 20 euros and 50 euros per month billed annually. The Business plan is listed at 667 euros per month billed annually and is currently self-hosted only. Enterprise is priced on request for self-hosted or cloud deployments. According to the same page, all plans include unlimited users, workflows and every integration, and an execution counts as one run of a whole workflow regardless of the number of steps. For an Open edX flow, the cost question therefore centers on the features you need and the hosting model you choose. Confirm current prices on the pricing page before you budget, because listed figures change.
Feature needs usually decide the plan. According to the pricing page, SSO and LDAP, environments with Git, and log streaming are included only in the Business and Enterprise plans. If administrators must sign in to n8n through your identity provider, SAML single sign-on is available on Business and Enterprise, and n8n publishes setup guides for Okta Workforce Identity and Azure AD. Multi-main high availability, which runs several main instances, is restricted to Enterprise self-hosted deployments. If the flow must keep running after a main instance fails, that requirement alone points to Enterprise. Record the required features in your scope document and ask n8n to confirm which of them apply to the version you intend to run.
Your organization owns the licensing position, not DeployOpen, so your counsel should confirm it before the flow goes live. Ask counsel three questions: whether your internal use covers the flow as designed, whether any .ee component is present in the deployment, and whether the flow serves more than one organization. Shared flows need particular attention. If a webhook from one Open edX site feeds a workflow that a partner institution also operates, it becomes harder to say whose internal business purposes the instance serves. Illustrative example: a consortium runs one n8n instance for three member schools. Before it chooses a plan, it should document who owns and operates the instance and who may trigger its workflows.
How to secure the webhook path and n8n credentials
The webhook path carries events from the LMS into n8n and then into CRM or HR systems, so each hop needs its own control. The cards cover authentication at the entry point, transport and network limits, credential storage, account scope and administrative access. Confirm each item against the plugin documentation and your n8n plan before the design is final.
Authenticate every webhook call
Decide how n8n confirms that a request came from your Open edX instance before it runs any workflow. Check what the Tutor Webhooks plugin documentation says it sends and whether it supports a shared secret or request signing. If the plugin cannot verify requests, enforce a check at the reverse proxy or as the first step of the workflow, then test that forged and unsigned requests are rejected. Record who owns the secret and where it is stored.
Encrypt every hop
Use TLS between the LMS, the webhook endpoint, n8n and each target system, including internal hops that appear to be trusted. Plain HTTP between services lets anyone on the network read learner identifiers and tokens in transit. Plan certificate issuance and renewal before go-live, and make sure each client verifies certificates and does not skip validation for internal host names.
Restrict the endpoint to the LMS network
Limit access to the webhook endpoint to the address range the LMS uses for outbound calls. Allowlist that range at the firewall, load balancer or ingress, and deny other sources, including the public internet, unless a documented need exists. Confirm the LMS egress addresses with your platform team, because NAT and container networking can change the source address n8n sees. Test from an address outside the range to confirm it is blocked.
Encrypt credentials and manage the key
n8n stores target-system credentials in its encrypted credential store, which makes the encryption key a critical secret. In queue mode, the main instance's key must also be shared with every worker and webhook processor, or they cannot read the stored credentials. Keep the key in a secrets manager, restrict who can read it, and write a procedure for rotating it. Confirm how the key is backed up, because losing it makes stored credentials unusable.
Scope service accounts to least privilege
Create one service account per integration in the CRM or HR system and do not reuse an administrator login. Grant only the objects, fields and actions each workflow needs, such as creating a contact or updating an enrollment status. Exclude sensitive fields such as government identifiers, health data or compensation unless a documented need exists. Review these grants whenever a workflow changes.
Control n8n admin access and audit trail
Place administrator sign-in for n8n behind SSO. SAML single sign-on is available on n8n's Business and Enterprise plans and is not part of the Community edition, so confirm the plan before design. According to n8n's pricing page, log streaming is also limited to those plans. Confirm what n8n's execution and audit logs record, and forward them to your central logging system so workflow changes and credential access remain traceable.
What to keep out of automated Open edX flows for privacy
Decide first which Open edX data never leaves the platform through an automated flow by default. Assessment answers, free-text discussion posts, grades and other sensitive academic records, and health or accommodation information should stay in the LMS and its own data stores unless a documented purpose and a privacy review approve a specific transfer. For a CRM, HR system or messaging tool, the Tutor Webhooks configuration should send only the learner profile fields that the flow needs for its purpose. For example, an illustrative completion notice might need a learner identifier and a status value, but not the full user record. Write the permitted field list down before the first n8n workflow is built, and check each event subscription against it.
Webhook payloads contain personal data while they are in transit, even when the destination is an internal n8n instance. n8n can also keep execution records that include the input and output of each node, so a payload that was minimized at the source can be stored in full downstream. Decide deliberately which executions are saved, how long they are kept, and whether failed runs retain their data. Confirm these settings in the n8n version you deploy, because options and defaults can change between releases and deployment modes. Also confirm who can open execution history and whether log streaming to an external system is in scope, since n8n's pricing page places log streaming in its Business and Enterprise plans.
Before go-live, run a data protection review of the complete path, from the Open edX event source through the webhook and n8n to each downstream SaaS tool. Record the processing in the organization's record of processing activities. The entry should list the categories of learners and staff, the fields, the purposes, the recipients and the retention period for each store, including n8n execution data. Where a third-party vendor receives personal data on the organization's behalf, put a processor agreement in place and confirm that its terms cover the fields actually sent. Treat the review as a living record, so that each new event or field added to a workflow triggers a short update to the review and the permitted field list.
The legal basis for each flow and the final list of permitted fields belong with your privacy lead and counsel. Integration engineers can propose a field list and show what a payload contains, but a technically possible transfer does not establish a lawful basis. Ask for a written decision for each flow that names the basis, the approved fields and any conditions attached to them. Treat any later change that adds a field or a destination as a new decision requiring the same sign-off. Where your jurisdiction or sector imposes specific rules on education, identity or health data, ask counsel to confirm those rules in writing before the flow is connected to production systems.
Why Open edX webhook events fail to reach n8n or the CRM
This table maps the most common reasons Open edX events stop arriving in n8n or the CRM to the symptom your team sees, the likely cause and a check to run. Read each row from left to right, starting with the symptom in LMS logs, n8n executions or CRM records. Most failures trace to network reach, shared secrets, or state that did not survive a restore or upgrade, so begin with those checks.
| Symptom | Likely cause | Fix to check |
|---|---|---|
| No events appear in n8n executions | The LMS cannot reach the n8n webhook URL, because DNS, a firewall rule or certificate trust blocks the call. | Send a test request from the LMS container to the exact webhook URL. Confirm DNS resolution, firewall rules and a certificate the LMS trusts. |
| Events rejected at the webhook endpoint | The shared secret or signing setup differs between the Tutor Webhooks configuration and the n8n webhook node. | Compare the secret on both sides. Confirm the verification step reads the raw request body before any parsing. |
| Duplicate CRM contacts or enrollments | Retried deliveries create a new record each time because no event ID is stored or checked. | Store each event's unique ID and check it before writing. Upsert contacts on an external ID the CRM holds. |
| Workers fail to read stored credentials | Worker or webhook processor nodes run with an encryption key that differs from the main instance. | Set the same encryption key on every main, worker and webhook processor. Open one stored credential from a worker to confirm. |
| Credentials missing after a restore | The restore brought back the n8n database without the matching encryption key, or the key changed during rebuild. | Restore the key together with the database. Open each credential after restore and re-enter any that fail to decrypt. |
| Storage grows and the instance slows | Execution data is kept indefinitely because no retention or pruning setting was configured. | Set execution data retention in n8n's configuration. Check database size against your retention policy on a set schedule. |
| CRM fields empty or errors after an upgrade | A plugin or Open edX upgrade changed event field names or structure that the n8n mappings expect. | Capture sample events from staging before and after the upgrade. Compare field names and update n8n mappings before go-live. |
Questions buyers ask before automating Open edX with n8n
How much does it cost to automate Open edX with n8n?
The cost has several parts, and only the n8n plan has a published price. According to n8n's pricing page, the Community edition is free to self-host, Starter and Pro cloud plans are listed at 20 euros and 50 euros per month billed annually, and a Business plan is listed at 667 euros per month billed annually and is currently self-hosted only. Confirm that your intended use fits n8n's Sustainable Use License, which limits use to internal business purposes or non-commercial use, before you choose a plan. The other parts are hosting and database capacity in your infrastructure, the effort to map and test each target system, and recurring upgrade and plugin work. DeployOpen does not publish a price list. A quote follows from a written scope that names the event types, target systems and environments.
How long does an Open edX to n8n automation project take?
The timeline depends on scope, so ask for it in the written scope rather than from a general estimate. The main drivers are the number of event types you send from Open edX, the number of target systems such as a CRM, an HR system or a messaging tool, and how many environments need their own testing. Each target system needs its field mapping, error handling and test data worked out before go-live. Data-protection review adds time when learner data leaves your platform, and service account approvals run on your own internal schedule. Ask for each milestone to be tied to a named event type or target system so you can see which items depend on your teams.
What does our team need to provide for this work?
Plan to provide access and decisions before the build starts. You need an Open edX environment deployed with Tutor where the Tutor Webhooks plugin can run, a place to host n8n alongside it, and a database for n8n. You also need a service account for each target system with the smallest permissions that work, approved by that system's owner. Provide sandbox or test instances for each target, a list of the event types your teams care about, and a named person who signs off on which learner fields may leave the platform. Your security team should confirm where credentials are stored and who can change them, because in queue mode the encryption key must be shared with every worker and webhook processor.
Can our own team build Open edX n8n automation internally?
Yes, if your team already runs Tutor and n8n and has people who can build and test workflows. n8n is visual, but reliable flows still need handling for retries, duplicate events, failed calls to target systems and changed payloads. Check four things first: whether you can run n8n in queue mode with Redis and PostgreSQL, whether you need Business or Enterprise features such as SSO, LDAP, Git environments or log streaming, whether multi-main high availability is required (it is limited to Enterprise self-hosted deployments), and whether your use fits the Sustainable Use License. An outside partner helps mainly when the team lacks capacity or experience with these pieces. DeployOpen plans, implements, hardens and supports self-hosted platforms in your infrastructure, so the decision comes down to your capacity.
What recurring work follows an n8n automation after go-live?
Recurring work is the part buyers most often underestimate. Each n8n upgrade needs review and testing in a non-production environment first, and you should confirm any licensing changes in n8n's release notes before upgrading. Open edX upgrades and Tutor plugin changes can alter the webhook payloads your workflows parse, so each workflow needs regression tests after those changes. Target systems also change their APIs and fields, and service account credentials expire or get rotated. Hosting, database backups and monitoring continue throughout. Ask any provider which of these items sit inside a fixed scope and which move to a retainer, since DeployOpen offers ongoing support, upgrades and continuous testing as retainers.
Which learner data should stay out of automated Open edX flows?
Keep out anything the business outcome does not need, starting with direct identifiers you can replace with a pseudonymous key, and with assessment content. Items to review include full learner profiles, grades and assessment answers, free-text responses, health or accommodation details and location data. Send the minimum event data each target needs, and decide per system whether an internal identifier is enough. Document the purpose, retention period and access for each flow, and have your privacy lead approve it before the build. Your data protection officer should confirm how each flow is classified under the rules that apply to your organization.
Does the n8n Community edition cover all of our automation needs?
The Community edition is free to self-host, but several features sit only in higher plans. According to n8n's pricing page, SSO and LDAP, environments with Git, and log streaming are included only in the Business and Enterprise plans, and Enterprise adds dedicated support with an SLA. n8n SAML single sign-on is available on Business and Enterprise, and multi-main high availability is restricted to Enterprise self-hosted deployments. Every plan includes unlimited users, workflows and integrations, and an execution counts as one run of a whole workflow regardless of its number of steps. Confirm with n8n whether your staff login and internal use requirements fit the Community edition before the design is fixed.
Will DeployOpen certify our Open edX automation for compliance?
No. DeployOpen does not issue audit reports, attestations or certifications, and independent auditors and certification bodies make those determinations. DeployOpen can prepare systems, controls and evidence for a compliance assessment, such as documented data flows, access records for service accounts, configuration baselines and test results for each workflow. Ask your assessor early which evidence they expect for webhook-based data movement, since the list of controls that apply depends on your sector and your obligations. Scope the evidence work in writing alongside the build so that the records are produced as the flows are created, not reconstructed afterward.
How DeployOpen scopes and supports an Open edX n8n integration
DeployOpen plans and implements Open edX automation with webhooks and n8n inside infrastructure you control, with the n8n instance deployed alongside the platform. Each engagement starts from a written, fixed scope that names the events, the target systems and the data each flow may carry.
How we scope
- Inventory the Open edX events to be sent, the Tutor Webhooks plugin settings and the receiving endpoints in n8n
- List each target system (CRM, HR system, messaging) with the fields that leave the LMS and why
- Record which learner data is excluded from automated flows and the privacy review that approves each field
- Confirm the n8n license terms against your intended use, including whether any .ee files are involved
- Agree the written scope, deliverables and timeline before work starts, with support available as a retainer afterward
How we build
- Deploy the Tutor Webhooks plugin and n8n on servers or clusters you control, with credential encryption configured
- Build n8n workflows with error handling, retries and logging for each event type, tested against non-production data
- Test payload contents and failure paths so unexpected events are dropped or quarantined rather than forwarded
- Plan queue mode with shared encryption keys and Redis if execution volume requires separate worker processes
- Verify each flow end to end in a staging environment that mirrors the production network boundaries
How we hand over
- Document each workflow, its trigger, its data mapping, its owner and its privacy exclusions in a shared runbook
- Hand over credentials, key management steps and access roles so your team can rotate and revoke them
- Walk your operators through monitoring, failed execution review and how to disable a flow safely
- Record the n8n edition and license conditions in the handover pack so future changes are checked against them
How we support
- Review workflow changes and Tutor or n8n upgrades against the documented scope before they reach production
- Keep the event mapping current when Open edX releases change event payloads or plugin settings
- Offer ongoing support, upgrades and testing as a retainer, sized to the flows you run
- Confirm with your legal and privacy teams before adding any new field or destination to an existing flow
