Backstage operations and troubleshooting

Running Backstage day to day: metrics and traces, health checks, backups, and fixing the catalog, sign-in, scaffolder and configuration errors teams hit most.

Fixing Backstage sign-in errors

Diagnosing 'not configured to support sign-in' and 'unable to resolve user identity', resolver mismatches, missing org data, and checking configuration with config:check.

Backing up and restoring Backstage

What needs backing up when catalog files live in Git: the PostgreSQL databases per plugin, scaffolder task history, TechDocs storage and configuration, and testing a restore.

Talk to our team.

Tell us what you're working on, whether it's a deployment, an audit, a security test or a cyber range. You'll speak with an engineer who can help you scope it.

  • 30-minute call: free, with no obligation.
  • NDA on request: we can sign before you share details.
  • Clear next steps: a scope and plan after the call.