RS.MA Incident management

Incident Management: executing the response plan, triage, categorization and prioritization, escalation and recovery initiation; five Subcategories.

RS.MA-01 Incident response plan executed

Executing the incident response plan with relevant third parties once an incident is declared: automatic reporting, outsourced response assistance, an incident lead and activation of continuity plans.

RS.MA-04 Incident escalation

Escalating or elevating incidents as needed, tracking the status of all open incidents and coordinating escalation with designated internal and external stakeholders.

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