What a NERC CIP consultant costs and what it covers
A registered entity that needs outside help with NERC CIP usually wants to know what a consultant will cost before it signs anything. The short answer is that a consultant is paid for scoped preparation work, such as gap assessments, evidence collection, policy drafting or system configuration support, and no consultant price is published. The only published figures are FERC's paperwork burden estimates for specific standard revisions. For the 2028 virtualization revisions, FERC estimated 577 hours and $49,045 per entity across the 10 affected standards, using an $85 loaded hourly wage (FERC Order No. 919). For CIP-015-1, FERC estimated 340 hours and $32,116 per entity per year for the first three years (Order No. 907). These are regulator estimates of internal paperwork, not quotes for consulting work, and they do not tell an entity what its own program will cost.
What a consultant charges depends on the entity's impact rating, the number of BES Cyber Systems in scope, how many Cyber Assets and vendors sit behind each system, and how much usable evidence already exists. An entity with well-kept baselines, change tickets and access records will need far less preparation than one whose evidence lives in email. Ask each bidder for a written scope that lists the CIP requirements covered, the systems and sites included, the deliverables (for example, a gap register, updated procedures or an evidence index), who performs each task, and whether the work is one-time or recurring. Ask whether the quote includes retesting after remediation and whether travel or tooling costs are billed separately. Fixed-scope engagements make these boundaries easier to compare.
Some roles cannot be handed to a consultant. The registered entity remains responsible for compliance, and the CIP Senior Manager must be named and approve the cyber security policies as CIP-003-9 requires. Delegations of authority must be documented by the entity itself. Regional Entity auditors and the Compliance Enforcement Authority make compliance findings, and an audit team may not include employees or contractors of the audited entity. A consultant can prepare systems and evidence for that review, but it cannot issue findings, certify compliance or stand in for the entity's own accountability. Confirm these boundaries in the statement of work before work starts.
Who gets paid for what in a NERC CIP engagement
This table compares who is paid for each part of a NERC CIP engagement, whether the cost is one-time or recurring, and what drives it up. Use it to see which costs stay with the registered entity and which can move to a partner or vendor. The main takeaway is that the CIP Senior Manager's accountability and the Regional Entity's audit work do not transfer to anyone you hire.
| Cost component | Who is paid | One-time or recurring, and what drives it |
|---|---|---|
| Registered entity internal staff | The registered entity's own employees, including the CIP Senior Manager and delegates | Recurring. Drives include the number of BES Cyber Systems, the impact ratings, and the recurring 15-day, 35-day, quarterly and 15-month tasks. |
| Implementation partner or consultant | Outside firm paid under a written, scoped agreement | Usually one-time for setup, with optional recurring support. Drives include scope, number of systems, and whether the partner prepares evidence or runs recurring tasks. Ask for the deliverables and scope in writing. |
| Tooling and licenses | Software vendors, open-source support providers or cloud providers | Both. License and subscription fees recur. Drives include asset counts, editions, and whether a tool's license limits match the entity's environment. Confirm limits before purchase. |
| Regional Entity audit | No fee to the entity for the audit itself, but the entity pays its own staff time and any preparation work. Confirm with the Regional Entity. | Recurring on the audit cycle. Drives include the audit schedule set under Section 403.10.1 and the risk-based schedule for other entities, plus the evidence the entity keeps ready. |
| Penalty exposure | Paid to NERC or the Regional Entity if a violation is found and a penalty is assessed | Occurs only after a violation. Drives include the violation severity, duration, and the entity's internal compliance program, which can support a reduction under Appendix 4B, section 3.3. |
| Independent certification or attestation | Not applicable. There is no CIP certificate, and consultants do not issue compliance reports. | Not applicable. Ask any firm that offers a CIP certificate to explain its basis, because compliance is monitored by the Compliance Enforcement Authority. |
How FERC's published effort estimates relate to a consultant's work
FERC's published effort figures measure paperwork, not the cost of running a CIP program. In Order No. 919, FERC estimated that 400 entities would update compliance documentation for the 2028 virtualization revisions at 57.7 hours and $4,905 per standard, or 577 hours and $49,045 per entity across the 10 affected standards, using an $85 loaded hourly wage. In Order No. 907, FERC estimated that 400 of about 1,636 CIP-registered entities would take on extra paperwork for CIP-015-1 at 340 hours and $32,116 per entity per year for the first three years. These are industry averages across a population, built from assumptions about documentation work. They are not quotes, and an entity's own hours will depend on how many BES Cyber Systems it has, how its environment is built and how much of the documentation already exists.
The estimates leave out several cost items a buyer should price separately. They do not include penalties, which are set under the Sanction Guidelines and the civil penalty maximum in 18 CFR 385.1602, and they do not include tooling, licenses, hardware, outage windows or the engineering needed to change a system. A consultant's scope maps onto the hours in only part of the picture. Drafting or revising the CIP-003 policy language, updating baseline documentation, and preparing evidence packages for a new requirement are the kinds of tasks that sit inside the paperwork estimate. Configuring a monitoring product or rebuilding a remote access path sits outside it. Ask each partner to split its written scope into documentation work, technical implementation and recurring evidence collection, so you can compare it with the FERC assumptions line by line.
Use the estimates as a sanity check, not a budget. Before you sign, confirm which standards and Applicable Systems the scope covers, who owns each deliverable, and which items recur at each review cycle. Confirm with the Regional Entity or the standard itself which requirements a given revision changes, because the effective dates differ by standard. Keep the CIP Senior Manager and the accountable delegates in the loop on every deliverable a partner prepares. A consultant can draft and organize material, but the registered entity remains responsible for its compliance program and the evidence it submits.
What makes NERC CIP consulting cost more or less
Consulting effort for NERC CIP tracks the scope the registered entity already has: how many systems are in scope, where they run, and how well the existing evidence matches the requirements. The cards below cover the drivers an entity can shape before it asks for a quote, and the checks to make before accepting one.
Impact rating mix
Under CIP-002-5.1a, each BES Cyber System is rated high, medium or low impact, and that rating decides which requirements apply. A portfolio with many high impact systems carries the most controls per system, so a consultant spends more time on each one. Before requesting a quote, confirm the categorization is documented and that each rating traces to the Attachment 1 criteria. Ask whether the quote assumes the current ratings or includes a re-categorization review.
BES Cyber System and Applicable System count
Effort grows with the number of BES Cyber Systems and the associated Electronic Access Control or Monitoring Systems, Physical Access Control Systems and Protected Cyber Assets that each requirement table covers. Entities with a current asset inventory that lists these components by system usually see a narrower engagement than those who must discover them first. Ask the partner how it will count in-scope assets and whether the quote covers discovery, or assumes a clean list.
Virtualization and cloud-stored BCSI
Virtualized environments and BES Cyber System Information stored off premise add evidence work under CIP-004-7 and CIP-011-3, including access controls over hypervisors, management planes and storage. The FERC virtualization revisions take effect in 2028, so entities that run virtual platforms now should decide whether to design for those changes early. Ask whether the quote covers hosting providers' evidence, key management and disposal of cloud-held BCSI.
Quality of existing evidence
Consultants spend much of their time reconstructing evidence that should already exist, such as patch evaluations, log reviews and access revocation records. Programs that keep dated, system-specific records against the 35-day, 15-day and 15-month cycles need less rework than those who must recreate them for an audit notice. Before engaging a partner, sample one recurring control end to end and confirm that the evidence matches the requirement wording and the retention period.
Locations and vendor footprint
Each generating site, substation or Control Center adds physical security, access and configuration work, and each vendor with remote access or software integrity obligations adds procurement and CIP-013 review work. Entities with many locations or a long vendor list should expect the quote to scale with those counts. Ask the partner to list the sites and vendors it assumes, and to state which vendor reviews it will perform itself and which it expects the entity to complete.
2028 and 2029 revisions
Several revisions are already approved: CIP-002-8 and the virtualization set take effect on 1 July 2028, CIP-015 internal network security monitoring carries future enforcement dates, and CIP-003-11 takes effect on 1 July 2029. Work that builds these changes into current designs can cost less than retrofitting after enforcement. Ask whether the quote includes gap analysis against these revisions or only current requirements, and who maintains the calendar after delivery.
How a fixed-scope CIP readiness engagement runs
A fixed-scope readiness engagement moves from written scope and BES Cyber System categorization to a gap assessment, prepared controls and evidence, a handover to the registered entity, and a pre-audit review. Each phase ends with a named output that the CIP Senior Manager can check. The timeline is set in the written scope and depends on the Regional Entity notice period.
Agree the written scope and boundaries
The engagement starts with a written scope that names the registered entity's facilities, the Control Centers and substations in play, the systems the partner will touch, and the CIP standards in force for each. The registered entity's CIP Senior Manager signs off on the scope, and the partner confirms which staff will access systems and under what personnel risk assessment and access rules. The output is an agreed statement of work with deliverables, exclusions and a timeline. The timeline is set in that document and depends on the Regional Entity notice period, so ask for it to be stated there rather than assumed.
Review the CIP-002 categorization
Before any control work, the team reviews the entity's CIP-002-5.1a categorization against the Attachment 1 bright-line criteria. Reviewers check the asset list, the BES Cyber System identifications, the high, medium and low impact ratings, and whether External Routable Connectivity applies. Any disagreement with the existing list is raised with the CIP Senior Manager, who decides how to record it. The output is a validated categorization register that fixes which requirements apply to which systems.
Run the gap assessment against applicable requirements
Using the validated categorization, the partner compares current practice with each applicable requirement in the standards for the entity's impact levels. The assessment looks at the policies, procedures, technical configurations and records the entity already holds, and it notes where evidence is missing or inconsistent. Findings are rated by the risk they carry for an audit. The output is a gap register that lists each requirement, the current state, the missing items and the owner the entity must name for each fix.
Prepare controls and evidence for each gap
The partner prepares the technical and documentary work the entity has agreed to in scope, such as draft plans, configuration baselines, recurring task calendars and evidence collection routines. The entity's named staff approve each control before it is treated as operating. Tooling used for evidence, including any open-source platforms the entity runs in its own environment, is documented with its configuration and limits. The output is a set of approved controls and an evidence index that maps each artifact to the requirement it supports.
Test the controls and fix exceptions
Before handover, the partner runs a dry run of selected controls to confirm they produce the records a Regional Entity would request. Where a control fails or produces incomplete records, the team corrects it and retests. Exceptions that cannot be closed inside the scope are documented for the CIP Senior Manager to decide on, including any mitigation the entity chooses. The output is a test log showing each control, the date tested, the result and any open exception.
Hand over the program to the entity
The partner transfers the program to the registered entity's staff. Handover covers the recurring calendar of 15-day, 35-day, quarterly and 15-month tasks, the evidence retention locations, the runbooks, administrative access and the list of who performs each task. Delegations recorded under CIP-003-9 are confirmed in writing by the CIP Senior Manager. The output is a signed handover pack and a training record showing the entity's staff can run the controls without the partner.
Complete a pre-audit review
Near the close of the engagement, an internal reviewer, which may be the entity's own compliance staff or a separate reviewer, walks the evidence index against the applicable requirements and checks that each artifact is complete, dated and attributable. The review confirms the entity knows how to respond to a notification and where each record sits. The partner does not issue an audit report or certify compliance, because only the Regional Entity or NERC monitors CIP compliance. The output is a pre-audit review memo listing residual risks and the actions owned by the entity.
Who keeps which role in a NERC CIP program
The registered entity owns its compliance obligations. It determines its BES Cyber System categorization under CIP-002, names a CIP Senior Manager, approves cyber security policies and decides how the program is run. The CIP Senior Manager carries accountability for the program, and CIP-003-9 requires that any delegations of authority be documented. Accountability for compliance cannot be delegated away, even when technical tasks are handed to a contractor.
- Categorization and scope: The entity confirms which assets and BES Cyber Systems fall under high, medium or low impact ratings.
- Senior Manager accountability: The CIP Senior Manager approves policies and answers to the Regional Entity for the program.
- Documented delegations: Each delegation of authority is recorded so the auditor can trace who could approve what.
- Internal evidence: The entity keeps and retains the records that show each requirement was met on time.
- Commonly outsourced: Recurring technical work such as log collection, patch tracking and configuration monitoring may be run by a partner, with the entity reviewing the output.
Before engaging anyone, confirm in writing which tasks remain with the entity's staff and who signs each approval.
A consultant or implementation partner prepares systems, documentation and evidence for the entity. Typical work includes gap assessments against the CIP requirements, configuration of monitoring and access tools, building evidence collection routines and drafting procedures for the entity to review. The partner does not decide categorization, approve policies or certify compliance, and it does not sign audit responses on the entity's behalf.
- Gap analysis: The partner maps current controls against the applicable CIP requirements and reports what is missing.
- System preparation: The partner configures tools for patch tracking, baseline monitoring, backup testing or remote access, where in scope.
- Evidence routines: The partner sets up repeatable collection so the entity can show 15-month, 35-day and quarterly tasks were completed.
- Draft documentation: The partner drafts plans and procedures that the CIP Senior Manager reviews and approves.
- Personnel rules: Outside staff with access to BCSI or BES Cyber Systems are subject to the entity's CIP-004-7 personnel risk assessment and access controls.
Ask any partner to state in its written scope which deliverables it prepares and which the entity must approve, sign or perform itself.
The Regional Entity or NERC acts as the Compliance Enforcement Authority. It monitors compliance through Compliance Audits, Spot Checks, Self-Certifications, Self-Reports, self-logging, periodic data submittals, investigations and complaints. Audit team members must be free of conflicts of interest, sign confidentiality agreements and complete NERC or NERC-approved auditor training. Employees or contractors of the audited entity may not serve as auditors, and FERC staff may participate.
- Independence rule: An entity's own staff or its contractors cannot act as auditors of that entity.
- Conflict screening: Auditors must be free of conflicts, so a firm that built the entity's controls is not positioned to test them.
- Evidence review: Auditors test the evidence the entity presents against the requirement language in the standard.
- Findings and penalties: Auditors identify possible violations, which NERC and the Regional Entity then process under the enforcement program.
- No certificate: No CIP certificate is issued, so the audit outcome is a monitoring result rather than a seal.
Confirm your Regional Entity's audit notice and evidence request process directly with it, since these details are set by the Regional Entity.
How to check a NERC CIP consultant before you sign
Consultants can prepare systems, controls and evidence, but they cannot certify compliance, and the registered entity stays accountable to NERC and its Regional Entity. The cards below cover the checks that separate a useful partner from one that creates risk, from operating experience and scope to access rules and references you can verify.
Verify CIP operating experience
Ask which CIP standards the consultant has worked on in production, not only in training. Ask for the impact levels they have handled (high, medium or low) and whether they have supported an entity through a Regional Entity audit or a Spot Check. A consultant who has only written policies has not tested how evidence holds up when an auditor asks for it. Ask who on the team has done the work, not only who sells it.
Support evidence without taking over duties
Under CIP-003-9, the CIP Senior Manager must be named and must approve cyber security policies, and delegations must be documented. A sound consultant prepares evidence, runs recurring technical tasks and drafts documents for the entity's approval. Be wary of any proposal where the consultant signs approvals, holds the CIP Senior Manager role or presents itself as the accountable party to the auditor.
Require a written scope and deliverables
Require a written scope that names the BES Cyber Systems, Applicable Systems and CIP standards in play, based on the entity's own CIP-002 categorization. List each deliverable, such as a configuration baseline, a patch evaluation record or a backup restoration test report, with its owner and acceptance criteria. Ask how changes to scope are priced and approved. A quote should follow from this written scope, so vague scope usually means an unclear price.
Set personnel and access rules
Outside staff who touch BES Cyber Systems or their Electronic Access Control or Monitoring Systems fall under CIP-004-7 personnel risk assessment, training and access authorization rules. Ask the consultant how it screens staff, how it tracks who has access, and how access is revoked when an engagement ends. Confirm whether consultant staff will be granted access to systems at all, or will only work from exported evidence.
Protect BES Cyber System Information
Working on CIP controls often exposes BES Cyber System Information (BCSI), such as network diagrams, configuration files and vulnerability reports. Under CIP-011-3, BCSI must be identified and protected, including when it is stored off premises. Ask where the consultant keeps working files, who can open them, how they are encrypted and how they are returned or destroyed at the end. Get these terms in the contract before any BCSI is shared.
Check references you can verify
Ask for references from registered entities at a comparable impact level and ask whether those references can be contacted. Confirm that the consultant's claims about past work can be checked against the entity's own records. Ask how it handled a finding or a missed deadline in a past engagement. Any consultant that claims to certify compliance or to guarantee an audit outcome should be treated as a warning, because only the Compliance Enforcement Authority monitors compliance and no CIP certificate exists.
NERC CIP consultant questions buyers ask
Can a NERC CIP consultant make our organization compliant?
No. A consultant can prepare systems, documents and evidence, but the obligation stays with the registered entity, and the Compliance Enforcement Authority judges the result. The CIP Senior Manager must be named and must approve cyber security policies at least every 15 calendar months, and that accountability does not move to an outside firm. Useful consultant work usually covers scoping the BES Cyber System categorization under CIP-002, building the recurring 15-day, 35-day and quarterly tasks, and assembling evidence that each requirement was performed as written. Internal controls also affect exposure. NERC may reduce a penalty for an effective internal compliance program and for timely, thorough cooperation, so the quality of your program matters. Ask the firm which tasks it will run and which stay with your staff.
Can our own team run NERC CIP compliance without outside help?
Yes, many registered entities do, and the choice depends on capacity and skill. The standards place duties on the entity, and they do not require a consultant. The practical test is whether your team can keep the recurring calendar running. Examples include quarterly security awareness and access authorization checks under CIP-004-7, patch evaluations every 35 calendar days under CIP-007-6, baseline monitoring every 35 days for high impact systems under CIP-010-4, log reviews every 15 days for high impact systems under CIP-007-6, and training, access reviews and recovery plan tests every 15 calendar months. A missed task is a violation no matter who was assigned it. Plan for vacations, staff turnover and audit preparation. An outside partner can take technical tasks, but the CIP Senior Manager still owns the program.
What does a NERC CIP engagement need from our internal staff?
Your staff supplies the facts the work depends on, and most delays trace back to missing inputs. Expect to provide:
- A named CIP Senior Manager and documented delegations of authority, which CIP-003-9 requires.
- Asset and system owners who can confirm inventories, configurations, network paths and remote access lists.
- Access approvers and personnel records for security awareness, training and personnel risk assessments under CIP-004-7.
- Operators who can run patching, log review and change tracking, and who can explain exceptions.
- A coordinator who receives audit notices, controls the evidence library and tracks the 30-day change documentation window in CIP-003-9.
Agree these owners and turnaround times in the scope before work starts, so the schedule reflects what your staff can deliver.
Is there a NERC CIP certificate a consultant can help us earn?
No. There is no CIP certificate. The Compliance Enforcement Authority, which is a Regional Entity or NERC, monitors compliance through Compliance Audits, Spot Checks, Self-Certifications, Self-Reports, self-logging, periodic data submittals, investigations and complaints. Any firm offering a CIP certificate should be questioned closely. Evidence carries the weight: the auditor will ask for proof that each requirement was performed during the audit period. Audit team members must be free of conflicts of interest, and employees or contractors of the audited entity may not serve as auditors. The firm that helped build your program therefore should not assess it. DeployOpen prepares systems, controls and evidence for assessments. It does not issue audit reports, attestations or certifications.
How do FERC's paperwork estimates relate to a consultant quote?
FERC's figures are regulatory burden estimates, and they carry no price. For the 2028 virtualization revisions, FERC estimated that 400 entities would update compliance documentation at 57.7 hours ($4,905) per standard, or 577 hours and $49,045 per entity across the 10 affected standards, using an $85 loaded hourly wage (FERC Order No. 919). For CIP-015-1, Order No. 907 estimated 340 hours and $32,116 per entity per year in each of the first three years, using the same wage. These are internal hours at a loaded rate, and they are averages across the industry. A consultant quote is a fee for a defined scope, and it may cover some of those hours or none of them. Compare the two by mapping each estimated task to a line in the quote, and identify what your staff still performs.
What should a written NERC CIP consultant scope include?
A written scope should name the work, the owners and the proof of completion before anything starts. Check that it includes:
- The systems and standards in scope, tied to the CIP-002 categorization result and its impact ratings.
- Named deliverables, such as policies, procedures, configuration baselines and evidence packages, each with an acceptance step.
- Who performs each task, and who approves it, including the CIP Senior Manager's sign-off.
- Personnel and access rules for outside staff, including personnel risk assessments and access revocation.
- Milestones, dates and the inputs your staff must supply by each date.
- Handover items, such as runbooks, the recurring calendar and the evidence retention location.
- Exclusions and a change process if the categorization or system inventory changes.
DeployOpen's engagements are generally fixed-scope, with scope, deliverables and timelines agreed in writing before work starts.
What does a NERC CIP consultant cost, and what drives the price?
Fees follow from the written scope, and no standard price exists. The main drivers are the number of BES Cyber Systems, their impact ratings, the number of Cyber Assets and Applicable Systems, whether Protected Cyber Assets or cloud-held BES Cyber System Information are involved, how mature your current evidence is, and how soon the work must finish. A one-time build differs from recurring support. Build work covers categorization, policies and initial evidence. Recurring work covers evidence collection, testing and upkeep, which some entities buy as a retainer. Ask each bidder to separate one-time and recurring fees, state assumptions about your staff's time, and list excluded tasks. For context on exposure, the maximum civil penalty referenced in the NERC sanction guidelines is $1,584,648 per violation, per day, as adjusted under 18 CFR 385.1602.
Can the firm that built our CIP program also represent us in an audit?
The firm that built the program can help you prepare, but it should not act as the auditor for your engagement. Audits are run by the Regional Entity or NERC, and audit team members must be free of conflicts and may not be employees or contractors of the audited entity. Balancing Authority, Reliability Coordinator and Transmission Operator registrants receive a Compliance Audit at least once every three years under Section 403.10.1 of the NERC Rules of Procedure, while other registered entities are audited on a risk-based schedule set by the Regional Entity. Your team should own audit notices, the evidence request responses and the draft report process. Confirm with your own counsel or compliance lead how your consultant may help during the audit window, and keep that role within the agreed scope.
Why penalty exposure changes the consultant decision
Penalty exposure is the reason readiness work has financial value, but it is also the reason the liability stays with the registered entity. The maximum civil penalty referenced in NERC's Sanction Guidelines, by way of 18 CFR 385.1602(d), is $1,584,648 per violation, per day, as adjusted by FERC Order No. 906 in January 2025. The figure is a ceiling, not a typical outcome, and the actual penalty depends on the facts of each violation. Before you scope any outside work, confirm the current adjusted amount in the eCFR entry for 18 CFR 385.1602, because the figure is adjusted over time.
The Sanction Guidelines in NERC's Appendix 4B let NERC reduce a penalty for an effective internal compliance program and for timely, thorough cooperation with the Compliance Enforcement Authority. A consultant can help build the parts of that program that earn credit: documented controls, evidence that shows each requirement operating, a working self-reporting process, and records of how the entity found and fixed a gap. The guidelines also state that a clean compliance history earns no reduction, and that a missing or weak program cannot by itself raise a penalty. Ask any prospective partner to show how their deliverables map to the elements an enforcement team actually reviews, and confirm that mapping against Appendix 4B yourself.
No consultant can remove the entity's liability for a violation, and no contract can transfer it. The CIP Senior Manager and the registered entity remain accountable to the Regional Entity, and a partner's work does not change who answers for a missed 35-day patch evaluation or an overdue 15-month test. Put that boundary in the statement of work: name the internal owner who signs off on each deliverable, and require that any evidence the partner prepares is reviewed by someone at the entity before it is relied on. Treat the partner's role as preparation and execution support, and budget internal time for the accountability that stays with your team.
How DeployOpen prepares CIP systems and evidence
DeployOpen works as an implementation partner, preparing the systems, controls and evidence a registered entity needs for NERC CIP. The registered entity keeps ownership of its controls and its CIP Senior Manager keeps accountability, while an independent Regional Entity or NERC auditor performs any compliance monitoring.
How we scope
- Engagements are fixed-scope, with the systems, deliverables and timelines agreed in writing before work starts.
- The written scope names which BES Cyber Systems, EACMS, PACS and PCAs the work touches, based on the entity's own CIP-002 categorization.
- Work that stays with the entity, such as policy approval and CIP Senior Manager decisions, is listed as out of our hands in the scope.
How we build
- We install and harden self-hosted open-source platforms inside the client's own cloud accounts, data centers or air-gapped networks.
- Recurring technical tasks, such as patch tracking, configuration monitoring and backup testing, are configured to produce dated, retrievable records.
- Each control is tested against the applicable requirement table before we hand it over, and gaps are logged for the entity to decide on.
How we hand over
- We deliver documentation covering configurations, procedures, runbooks and the evidence each recurring task produces.
- We walk the entity's compliance and operations staff through the evidence set so they can retrieve it without us.
- We confirm with the client's compliance team which evidence format and retention period their Regional Entity expects before handover.
How we support
- Ongoing support, upgrades and continuous testing are available as retainers after the fixed-scope work closes.
- Retainer scope is agreed in writing, including which recurring CIP tasks we run and which remain with the entity's own staff.
- Requests to change or extend a standard's scope, such as moving toward CIP-015 or the 2028 virtualization revisions, start a new written scope.

