What Article 24 asks of open-source software stewards
If your foundation or company systematically sustains a free and open-source project that businesses use commercially, Article 24 of the Cyber Resilience Act is the provision that applies to you, and it is far lighter than the manufacturer regime. The article asks for three things: a documented cybersecurity policy that you can verify, cooperation with market surveillance authorities when they ask, and limited reporting duties that apply from 11 December 2027. Article 3(14) defines an open-source software steward as a legal person, other than a manufacturer, that systematically provides sustained support for the development of specific free and open-source products intended for commercial activities and ensures their viability. Two tests matter here: the support must be systematic and sustained, and it must be aimed at specific products. A foundation that hosts many unrelated projects may be a steward for some and not others, so map each project against that definition before assuming the regime covers all of them.
The risk Article 24 addresses is a widely reused component with unpatched vulnerabilities, because the people who maintain it are often the only ones who can fix it quickly. The policy must foster secure development and effective vulnerability handling, cover documenting, addressing and remediating vulnerabilities, and promote information sharing and voluntary reporting under Article 15. The hard part is not writing the policy but proving it is followed. A regulator asking for documentation on reasoned request will look for dated records: how vulnerability reports arrive, who triages them, when fixes ship and how advisories reach users. Confirm with counsel whether your structure makes you a steward for each project or a manufacturer for a monetized edition, because the Commission's guidance treats a company offering a free community version and a paid version as a steward for the first and a manufacturer for the second.
Start with a short inventory: list each project, the entities that sustain it, and the commercial users who depend on it. Then draft the policy around the process you already run, and make sure the records of that process are kept in a form you can produce. Ask your legal advisers to confirm the steward and manufacturer boundaries in writing before you publish anything. Reporting duties arrive later than most product obligations, but the policy and its evidence should be in place well before then, so an authority request does not catch the project unprepared. The Commission's published guidance is the natural next read for the scope questions.
Which projects and organizations count as stewards under Article 24
Article 24 applies only to legal persons that qualify as open-source software stewards, and the label changes the duties that follow. The cards below cover the decisions that determine whether an organization is a steward, a manufacturer or both, and which parts of its infrastructure the steward policy must cover.
Steward or manufacturer
A steward is a legal person, other than a manufacturer, that systematically supports the development of specific free and open-source products intended for commercial activities and keeps them viable. The test is the role an organization plays, not its license. Before relying on Article 24, check whether the same entity places any product with digital elements on the market, because that product falls under manufacturer duties instead.
Foundations giving sustained support
Commission guidance C(2026) 5252, section 3.3, says a foundation that gives sustained support to specific free and open-source software intended for commercial activities is a steward for those projects. Ask whether the foundation funds the work, coordinates maintainers, or holds release and security responsibility for the project. Each project a foundation supports should be assessed on its own record.
Dual community and monetized versions
An organization that publishes a free community version and a monetized version of the same product is a steward for the community version and a manufacturer for the monetized one, according to the Commission guidance. Separate the two codebases, release processes and vulnerability records in the policy. A shared upstream repository does not automatically make the commercial build a steward's responsibility.
Repositories and build infrastructure in scope
The steward policy should name the repositories, package registries, signing keys, CI pipelines and issue trackers that the steward controls for the project. Confirm which of these the organization operates itself and which belong to a hosting provider or a foundation. Any system that can change released code is a practical part of the secure development process the policy describes.
Vulnerability channels and reporting paths
The policy must cover how vulnerabilities are documented, addressed and remediated, and how information sharing and voluntary reporting under Article 15 work. List every channel where reports arrive, including the security mailbox, public issue trackers, and coordinated disclosure contacts. Stewards must also report actively exploited vulnerabilities from 11 December 2027, so confirm which channels can be triaged in time to meet that duty.
Fines exemption under Article 64
Article 64(10)(b) excludes administrative fines for any infringement of the regulation by open-source software stewards. The exemption does not remove the duties in Article 24, and market surveillance authorities can still request the policy documentation and cooperation. Organizations near the boundary between steward and manufacturer should treat the exemption as a reason to classify carefully, not as a reason to skip classification.
How to implement the steward cybersecurity policy step by step
This sequence takes an organization from confirming that it is a steward to a documented, verifiable cybersecurity policy with named owners, a working vulnerability intake and a document set ready for a reasoned request from a market surveillance authority. It shows where voluntary reporting and information sharing under Article 15 fit into the policy.
Confirm steward status for each project
Start by testing each project against the Article 3(14) definition: is the legal person systematically providing sustained support for the development of a specific free and open-source product, and is that product intended for commercial activities? Legal and product leads should answer this per project, not per organization. Commission guidance C(2026) 5252 (section 3.3) also covers foundations and organizations that publish both a free community version and a monetized version. The output is a short written determination for each project naming the steward role or the manufacturer role, with the reasoning. If the answer is manufacturer for a commercial version, that version falls under the manufacturer obligations instead of Article 24.
Draft the cybersecurity policy
Write the policy that Article 24(1) requires, covering secure development practices and effective vulnerability handling. The policy should state how vulnerabilities are documented, addressed and remediated, and how the steward promotes vulnerability information sharing and voluntary reporting under Article 15. Engineering leads should draft it, with security and governance reviewing it. The output is a versioned policy document approved by the governing body of the project or foundation. Keep it in a system that records authorship and changes, so the approval history can be shown later.
Assign named owners for each policy area
Assign a named individual or role to each area the policy covers: secure development standards, vulnerability intake, triage and remediation, information sharing, and contact with authorities. Record who holds each role, who deputizes, and how decisions are escalated when the project has no paid staff. The output is a responsibility table attached to the policy, reviewed whenever maintainers change. Where a foundation supports several projects, confirm which body holds the decision for each project.
Set up vulnerability intake and triage
Create one documented route for receiving vulnerability reports, whether through a security contact, a private reporting channel or a tracker with restricted access. Define how reports are acknowledged, triaged and assigned. Security tooling can help here: DefectDojo can import and deduplicate findings from many scanner formats, and Greenbone Community Edition (OpenVAS) can schedule scans and store results in PostgreSQL for review. Confirm which tools cover your stack and whether your deployment includes the features you need. The output is a working intake channel with a tested triage workflow and a record of each report.
Track remediation and disclosure history
Log each confirmed vulnerability from discovery through fix, release and disclosure. Record the affected versions, the remediation decision, the release that contains the fix and the date of publication. Tracking tools that keep version history, such as XWiki with its version control, can hold advisories and decision records in a form that shows what changed, when and by whom. The output is a remediation register that answers, for any vulnerability, what was done and when. This register is the main evidence behind the policy when an authority asks how vulnerabilities were handled.
Define reporting and information sharing
Decide how the steward will participate in vulnerability information sharing and voluntary reporting under Article 15. Set criteria for when a finding is shared with the wider ecosystem, with which parties, and through which channels. Article 24(3) separately requires reporting of actively exploited vulnerabilities and severe incidents to the extent the steward is involved in development, and the Commission's reporting page states this applies from 11 December 2027. Confirm the current reporting arrangements with the relevant authority and your legal adviser, because the reporting route and timing should be checked against the final text and guidance before go-live. The output is a documented sharing and reporting procedure linked to the policy.
Prepare the document set for a reasoned request
Article 24(2) requires stewards to cooperate with market surveillance authorities on request and to provide policy documentation on reasoned request. Assemble a single index containing the steward determination, the approved policy, the responsibility table, the intake and triage procedure, the remediation register and the sharing procedure. Confirm that each document is current and that version history is available. The output is an indexed, versioned evidence pack that can be produced within the time the authority sets. A dry run with internal staff shows whether the pack is complete before a real request arrives.
Who does what under the steward regime
The legal person that acts as steward owns the Article 24 duties. Its leadership must approve the cybersecurity policy, and the people who run the project day to day must follow it. In practice this usually means a small group: a policy owner who signs off the document, maintainers who handle code review and releases, and a named security contact who receives vulnerability reports from outside. Those roles should be written down so that an authority asking for the policy can see who is answerable for each part.
- Policy owner: approves the cybersecurity policy, keeps it current and decides how it is reviewed.
- Maintainers: apply the secure development practices in the policy to code review, dependency updates and releases.
- Security contact: receives vulnerability reports, tracks them to remediation and coordinates any voluntary reporting under Article 15.
- Records owner: keeps the dated documentation that shows the policy was followed, such as review logs and remediation tickets.
- Governance body: for foundations, confirms that sustained support for each specific project is funded and staffed.
Before relying on any outside help, confirm internally who can answer an authority's request within a set time, and who signs the documentation that is provided on reasoned request.
An implementation partner can prepare the material the project team will own. Typical work includes drafting the policy from the project's actual processes, setting up tracking tools, configuring version control and vulnerability scanning, and assembling the evidence folder that shows the policy is in use. The partner does not become the steward, does not decide the project's risk tolerance and does not sign the policy on the project's behalf. Its deliverables should be accepted in writing by the project team.
- Policy drafting: turns existing contribution, release and security practices into a documented, verifiable policy.
- Tooling setup: configures tools such as DefectDojo to import scanner results and track findings, with deduplication handled by the tool.
- Documentation systems: sets up version-controlled wikis or knowledge bases, so changes to the policy and procedures are traceable.
- Evidence preparation: collects the records an authority would ask for and indexes them against the policy.
- Handover: trains the project team to run the processes without the partner.
Ask for a written scope listing each deliverable, who owns each artifact after handover and what the partner will not do, such as approving the policy or speaking for the project to authorities.
National market surveillance authorities enforce the regulation. For open-source stewards, their role is narrower than for manufacturers. Under Article 24(2), a steward must cooperate with these authorities on request and provide the policy documentation when asked with reasons. The authority asks, the steward answers. The authority does not certify the project, and the regulation does not create an approval step that the steward must pass before publishing code.
- Requests: an authority may ask for the cybersecurity policy and related documentation, stating why it needs them.
- Review: the authority reviews what the steward provides and may ask follow-up questions.
- Cooperation: the steward responds within the timeframe the authority sets, through named contacts.
- Fines: under Article 64(10)(b), administrative fines do not apply to infringements by open-source software stewards.
- Guidance: the Commission's guidance C(2026) 5252 explains how stewardship is read, and it is non-binding.
Confirm with the relevant national authority how it handles requests to stewards, and keep a record of every request and response.
The regulation does not define a third-party audit, assessor or certificate for the steward regime. No notified body or certification body issues a steward attestation under Article 24. Any external review of a steward's policy is therefore advisory. It can be useful for testing whether the documented process matches what happens in practice, but it does not satisfy a legal requirement by itself and should not be described to customers or regulators as a certification.
- Advisory review: an independent reviewer can test whether the policy is specific enough to verify and whether the evidence matches it.
- Contract requirements: a customer or funder may still require a named external review under its own contract, which is a separate obligation.
- Scope: an advisory review should be written to a defined scope, with deliverables and an agreed date.
- Labeling: reports should describe the work as a review against the project's own policy, not as a regulatory audit.
- Independence: the reviewer should not be the same party that drafted the policy.
If your contracts ask for an external review, confirm in writing what the reviewer must test and what kind of report it will issue.
What the reporting duties from December 2027 cover
Article 24(3) requires a steward to report actively exploited vulnerabilities and severe incidents, but only to the extent the steward is involved in development. The duty covers two things: vulnerabilities that are being actively exploited in the project, and severe incidents affecting the network and information systems the steward provides for development, such as the project's code forge, build pipeline, package repositories or release signing infrastructure. The steward's role is the limit. A foundation that hosts a project's infrastructure but does not write or release its code has a narrower exposure than a company that also ships the commercial build. The Commission's reporting page dates this duty from 11 December 2027, so the reporting clock for stewards starts about fifteen months after the manufacturer duties in Article 14 begin.
The contrast with Article 14 matters for planning. Manufacturers must notify actively exploited vulnerabilities and severe incidents for any product with digital elements they place on the market, and that duty applies from 11 September 2026 whenever the product was placed on the market. Stewards carry no equivalent obligation before December 2027, and the Article 64(10)(b) exclusion of administrative fines for stewards means the reporting duty is enforced in a different way. Note that a legal person can hold both roles: it may be a steward for a free community edition and a manufacturer for a monetized edition, in which case Article 14 already applies to the commercial build today.
Before December 2027, confirm three things with your national CSIRT and with ENISA's Single Reporting Platform. First, which CSIRT is designated as your coordinator, since notifications go there and are made available to ENISA at the same time. Second, whether the platform's steward route and its manufacturer route are the same or separate, and what identifiers each requires. Third, who in your organization holds the decision to report when a vulnerability is found in a dependency your project uses rather than in code it develops. Write those answers into the cybersecurity policy required by Article 24(1), so the reporting path is documented before the duty applies.
Which evidence shows a steward has a working policy
What documents must an open-source steward keep to show its cybersecurity policy works?
A steward needs the policy itself, kept in a version-controlled form with dates and approvals, plus the records that show it is followed. Under Article 24(1), the policy must be documented in a verifiable manner, so an assessor will expect to see the policy text, its revision history, the owner who approved each version, and proof that the policy was in force on the dates in question. Keep the policy, the role records, the intake and triage log, remediation records, scan outputs, release notes and any authority correspondence in one controlled repository with a clear index. Confirm the exact format and retention period with your national market surveillance authority, since the regulation sets the duty to document but leaves the form to the steward.
How should a steward record roles and responsibilities for vulnerability handling?
Record who owns each step of vulnerability handling, who can approve a release, and who speaks for the project to authorities. A short responsibility matrix works well: name each role, the person or group holding it, its duties under the policy, and the date the assignment took effect. Review the matrix whenever maintainers change, and keep the previous versions so you can show who held a role at a given time. The matrix is the first artifact most assessors read, because it shows whether the policy has an owner or only a document.
What do vulnerability intake and triage logs need to show?
Intake and triage logs show that reports are received, assessed and tracked to a decision. Each entry should record when the report arrived, its source, the affected component and version, the severity assessment, who triaged it, the decision taken and the reasoning. Keep entries for reports that were rejected as well, with the rationale, because an authority may ask how the steward handled unfounded reports. Tools such as the issue tracker of your own forge or a findings platform can hold these records, but the policy should name the system of record and how entries are protected from later edits.
How do scan and dependency review outputs serve as policy evidence?
Scan and dependency review outputs prove the steward looks for vulnerabilities on a set schedule and acts on the results. Keep dated scan reports, the scope of each scan, and the review notes that record which findings were confirmed, suppressed or deferred. For self-hosted tooling, Greenbone Community Edition (OpenVAS) stores scan results in PostgreSQL and schedules scan tasks, which gives a usable history of runs. DefectDojo imports findings from more than 500 security tool report formats and deduplicates them with per-tool hashcode fields, so one register can show findings across tools over time. Document the scan frequency in the policy and check that the stored history matches it.
What remediation records show that fixes were actually delivered?
Remediation records link each confirmed vulnerability to the change that fixed it, the release that shipped the fix, and the date of disclosure or advisory where one was issued. An assessor will test a sample: pick a finding, then trace it from intake to fix to release. Keep these links in the tracker and in the release notes, and record any vulnerability that was not fixed, with the reason and the mitigation offered. Version control history helps here, since commit messages and tags can point back to the finding identifier.
How should release notes and advisories be kept current?
Release notes should state which security fixes each version contains and link to the related advisory. Publish them with each release rather than assembling them later, and keep the archive of past notes unchanged so the record stays accurate. Where a steward supports several branches, note which branches receive each fix. Keep a dated copy of each advisory as issued, so later edits do not change what users were told at the time.
What should a steward keep for reasoned requests from authorities and the responses?
Keep every request from a market surveillance authority, the date it arrived, the documents you provided under Article 24(2), and the full correspondence. Under that paragraph, stewards must cooperate with authorities on request and provide policy documentation on a reasoned request, so the record should show the request's stated grounds, what was sent, when, and any follow-up. Store these in a restricted location with an index, and make sure the policy names the contact who receives such requests. Confirm with the relevant authority how it expects requests to be handled, because practice may differ between Member States.
How can a steward keep evidence current between requests without a constant workload?
Attach evidence capture to routine work instead of preparing it for an audit. Set a recurring review for the policy and the responsibility matrix, make scan runs and triage logging part of the normal workflow, and tie release notes to the release process so they cannot ship without an entry. A monthly or quarterly internal check that samples one finding through the full chain is a practical way to confirm the records still connect. The cost is mostly staff time for upkeep, which recurs, so ask any implementation partner to define these routines in writing and to hand over the templates and tooling configuration. DeployOpen can set up and document self-hosted systems for this work under a written, fixed scope, but it does not assess or certify the policy, and an independent authority or assessor reviews the evidence.
What meeting Article 24 costs in money and effort
This table lists the cost components of meeting the Article 24 stewardship duties, who is paid for each, whether it is one-time or recurring, and what moves it up or down. Use it to build your own scope before asking for a quote, since no fixed figures are set out here and costs depend on how many projects your organization supports.
| Cost component | Who is paid or who spends | One-time or recurring | What drives it up or down |
|---|---|---|---|
| Writing the cybersecurity policy | Internal staff or an outside adviser, if engaged | One-time, then periodic review | Number of FOSS projects covered, existing secure development practice, and whether a policy already exists to adapt |
| Keeping the policy verifiable | Internal governance or project leads | Recurring | How often the policy is reviewed, and how many maintainers must sign off on changes and record them |
| Tooling for tracking and recording work | Software licensing or hosting, if any, and staff time to configure | Mostly one-time setup, then recurring hosting and upkeep | Choice of open-source tools versus paid tools, hosting location, and the degree of integration with existing systems |
| Vulnerability intake and triage | Maintainers, security staff or a paid external team | Recurring, with spikes after disclosures | Volume and severity of reports, how many components the project depends on, and whether triage rules are documented in advance |
| Remediation and release effort | Maintainers and release engineers | Recurring, driven by each vulnerability | Architecture complexity, test coverage, and how quickly the project can ship fixes to users |
| Cooperation with authorities and documentation on request | Internal staff, legal or compliance staff | Recurring, on request only | Whether records are kept in a retrievable form, and how often authorities ask for them |
| Reporting under Article 24(3) | Internal staff responsible for development security | Recurring, applies from the stated date | Number of actively exploited vulnerabilities and severe incidents affecting systems used for development, and the readiness of the reporting process |
| Optional external review | Independent assessor or security firm | Periodic, optional | Scope of the review, number of projects, and whether the review is limited to the policy or extends to technical testing |
Where steward programs usually fall short
Most steward gaps are not missing documents. They are missing records, unclear owners and undocumented decisions that show the policy is actually run. The cards below describe the four gaps assessors and market surveillance authorities most often find, with a closing action for each.
Policy with no operating records
A cybersecurity policy that sits in a folder and is never applied fails the Article 24(1) requirement to document the policy in a verifiable manner. Look for evidence the policy is followed: triaged vulnerability reports, dated remediation tickets, release notes that name fixed issues and security review sign-offs. Ask whether a reviewer could trace one reported vulnerability from intake to release without asking the maintainers what happened. Closing action: pick one recent vulnerability and trace it end to end, then write down every step the policy should have produced a record for.
Unclear vulnerability intake ownership
Many free and open-source projects receive vulnerability reports through several channels: public issue trackers, mailing lists, direct messages to individual maintainers and security advisories on hosting platforms. When no one owns intake, reports can sit unanswered, and the steward cannot show it documented, addressed and remediated vulnerabilities as Article 24(1) expects. Check that one named role receives every report, that the channel is published and that a backup owner covers absences. Closing action: name a single intake owner and a backup in the project's security policy, and publish the reporting address.
No record of fix decisions
When a maintainer merges a security fix, the reasoning often lives in a chat thread or in one person's memory. Assessors and market surveillance authorities asking how a vulnerability was handled need to see who assessed severity, who approved the fix or deferral and why a particular release date was chosen. A missing decision record is also a weak point when a reported vulnerability is disputed later. Closing action: require a short decision record for every security fix or deferral, stating the assessor, the approver, the severity rationale and the release that carries the fix.
Steward and manufacturer roles blurred
A company that offers a free community edition and a paid edition of the same code can be a steward for the first and a manufacturer for the second, according to the Commission's guidance on applying the regulation. Open-core and dual-licensed products make this line easy to miss, because the same team, repository and release process may serve both. Confusion here means the wrong duties are applied to the wrong product. Closing action: write a one-page role map that lists each product or edition, states whether it is provided as a steward or placed on the market as a manufacturer product, and names the owner of each.
Questions stewards ask before bringing in outside help
Does a steward need an outside firm to write its cybersecurity policy?
No. Article 24(1) requires the steward itself to put in place and document a cybersecurity policy, so the policy has to be owned by the project or foundation. An outside firm can help draft the policy, map it to how the project actually develops and releases code, and check that the written process matches practice. The steward remains responsible for approving it, keeping it current and showing it to market surveillance authorities on reasoned request under Article 24(2). Ask any provider to confirm in writing which parts it drafts and which parts the steward's maintainers must approve and operate.
How long does it take to write and run a steward policy?
Writing the policy is usually the shorter part. The longer effort is operating it: recording how vulnerabilities are documented, triaged, fixed and shared, and keeping those records in a form you can verify later. The time to write depends on how many repositories the steward supports, how formal the existing release process is and how many maintainers must review the text. The Commission's guidance on applying the regulation, published as an annex to C(2026) 5252, describes the steward role, but it does not set a fixed duration. Ask for a timeline that separates drafting, review and the first operating cycle.
What does the project team have to provide for the work?
The engagement needs people who know how the project really works. Expect to need maintainers who understand the release process, someone who owns the vulnerability intake channel, and a decision-maker who can approve the policy for the foundation or legal entity. Access to the issue tracker, security advisories, dependency manifests and build pipeline is also needed so the policy can be checked against real records. Plan for maintainer time in review sessions. If your volunteers are the bottleneck, agree that scope and sign-off in writing before work starts.
Can a foundation handle the steward obligations in-house?
Often yes, especially where a foundation has staff who already run security processes. In-house work is practical when the team can draft a policy, track vulnerability records in a consistent system and answer authority requests without delay. Outside help tends to be more useful when the project lacks a documented process, has many repositories with different maintainers, or needs a neutral review before publication. The decision depends on your current records, not on the regulation alone. A self-assessment against the Article 24 duties will show which gaps are small enough to close internally.
Is a certification or auditor required for stewards?
No certification is defined for open-source software stewards under the regulation, and no notified body or independent certifier is set up for the steward duties. The obligations are to document the policy in a verifiable way, cooperate with market surveillance authorities and, from 11 December 2027, report actively exploited vulnerabilities and severe incidents within the limits of Article 24(3). Some stewards may still commission an independent review to gain assurance for customers, but that review is a voluntary choice, not a regulatory certificate. Be cautious with any provider that describes a steward certificate as required.
Do fines apply if a steward does not meet Article 24?
Article 64(10)(b) excludes administrative fines for any infringement of the regulation by open-source software stewards. That exclusion is a significant difference from the regime for manufacturers, which faces fines under Article 64 of up to EUR 15 million or 2.5% of total worldwide annual turnover for breaches of Annex I and Articles 13 and 14. The exclusion does not remove the duties themselves. Stewards must still document the policy, cooperate on request and report within scope. Authorities can act through other measures, and a steward that also sells a commercial product may be a manufacturer for that product.
Where does the steward role end and manufacturer duties start?
The line depends on what the entity does with each product. A legal person that sustainably supports a free and open-source product intended for commercial use, without placing it on the market, is a steward for that project. Commission guidance C(2026) 5252 (section 3.3) gives the example of a company that publishes a free community version and a monetized version: it is a steward for the first and a manufacturer of the second. Map each product line before you scope an engagement, because the manufacturer duties carry fines and a wider set of obligations.
What does a fixed-scope DeployOpen engagement cover for a steward?
Most DeployOpen engagements are fixed-scope, meaning the scope, deliverables and timelines are agreed in writing before work starts. For a steward, a typical written scope would list the repositories and projects covered, the vulnerability intake and disclosure workflow to document, the records to keep, and the review cycles. DeployOpen can also help configure self-hosted tooling inside your own infrastructure to hold those records, such as wiki-based policy documents with version history or a findings tracker that imports scanner output. DeployOpen does not issue reports or attestations, and the steward remains responsible for its own policy. Ask for the written scope and a quote that follows from it.
How DeployOpen works on this
DeployOpen helps open-source stewards turn the Article 24 duties into a documented, verifiable cybersecurity policy and the working records behind it. We plan and implement the self-hosted tooling inside your own infrastructure, while the organization owns its policy and decisions and independent assessors judge the result.
How we scope
- Engagements are fixed-scope, with the projects, repositories and vulnerability workflows in scope agreed in writing before work starts.
- We confirm which specific free and open-source products you sustain, since Article 24 applies project by project.
- The written scope lists policy, tooling, documentation and handover deliverables, and states what remains the organization's responsibility.
How we build
- We set up a self-hosted wiki with version control to hold the cybersecurity policy and record every revision.
- We configure role-based access so maintainers, reviewers and approvers hold only the permissions their duties require.
- We deploy a findings platform that imports scanner output and deduplicates it, so vulnerability records stay traceable from report to fix.
How we hand over
- You receive the documented policy, configuration records and runbooks for vulnerability intake, triage and remediation.
- We walk your team through how to produce the records a market surveillance authority could request on reasoned request.
- Written handover covers what was built, where it runs and which evidence each record supports, for your own review.
How we support
- Ongoing support, upgrades and continuous testing are available as a retainer after the initial handover.
- Retainers can keep the policy current as the Commission guidance and reporting arrangements evolve, with changes agreed in writing.
- Confirm with your counsel or assessor which parts of the policy they will review, since DeployOpen does not issue reports or certifications.
Sources and further reading
- Regulation (EU) 2024/2847, Article 3 (EUR-Lex) ↗
- Regulation (EU) 2024/2847, Article 24 (EUR-Lex) ↗
- Regulation (EU) 2024/2847, Article 64 (EUR-Lex) ↗
- Commission guidance on the application of Regulation (EU) 2024/2847, Annex to C(2026) 5252 ↗
- Cyber Resilience Act reporting obligations, Shaping Europe's digital future ↗

