MA Maintenance

The six CMMC Level 2 maintenance requirements: performing and controlling maintenance, sanitizing equipment removed for off-site maintenance, inspecting media and tools, nonlocal maintenance and supervising maintenance personnel.

MA.L2-3.7.1 Perform maintenance

Performing corrective, preventive, adaptive and perfective maintenance on organizational systems, including regular patching, and keeping maintenance records. Covers the maintenance evidence assessors examine.

MA.L2-3.7.2 System maintenance control

Controlling the tools, techniques, mechanisms and personnel used for system maintenance so maintenance does not introduce malware or misuse elevated access. A 5-point requirement in the scoring methodology.

MA.L2-3.7.3 Equipment sanitization

Sanitizing equipment of any CUI before it leaves organizational spaces for off-site maintenance, by clearing, purging or destroying media. Covers sanitization methods and records.

MA.L2-3.7.4 Media inspection

Checking media that contain diagnostic and test programs, such as vendor troubleshooting tools, for malicious code before they are used on systems that handle CUI.

MA.L2-3.7.5 Nonlocal maintenance

Requiring multifactor authentication to establish maintenance sessions over external network connections and terminating those connections when the work is done. A 5-point requirement in the scoring methodology.

MA.L2-3.7.6 Maintenance personnel

Supervising maintenance work by people who lack the required access authorization, such as visiting vendor technicians, with temporary and tightly limited accounts.

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