Control 15 Service provider management

CIS Control 15 covers evaluating service providers that hold sensitive data or run critical IT platforms or processes: provider inventory, policy, classification, contract security requirements, assessment, monitoring and secure decommissioning.

Safeguard 15.1 Service provider inventory

Keeping an inventory of all known service providers with their classification and an enterprise contact for each; the only IG1 safeguard in Control 15 and the starting point for the rest.

Safeguard 15.3 Classify service providers

Classifying service providers by characteristics such as data sensitivity, data volume, availability needs, regulations and risk, so assessment and monitoring effort can follow the classification.

Safeguard 15.5 Assess service providers

Assessing service providers according to the policy and their classification, using reports such as SOC 2 or a PCI Attestation of Compliance or questionnaires, with reassessment at least annually; an IG3 safeguard.

Safeguard 15.6 Monitor service providers

Monitoring service providers on an ongoing basis according to the policy, for example through periodic compliance reassessment, release note monitoring and dark web monitoring; distinct from point-in-time assessment in 15.5.

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