NetSuite vs ERPNext: which fits your manufacturing, distribution or services operation
Most readers of this section face a trigger: a NetSuite renewal, a licensing or pricing change, a data residency rule, or pressure from lock-in that makes the current arrangement hard to defend. NetSuite fits when you value a hosted service run by Oracle, vendor-provided support, and an existing investment in SuiteScript that you do not want to rewrite. ERPNext fits when the priority is no license fee, hosting inside your own cloud account or data center, and customization on the Frappe Framework, where you can own the code and the upgrade path. ERPNext covers accounting, order and inventory management, manufacturing, asset management and projects, so the question is usually depth of fit for your processes rather than headline feature lists.
The decision turns on three things. First, capacity: ERPNext self-hosting needs people who can run the stack (the frappe_docker images and Compose files cover MariaDB, Redis, workers, the scheduler and Nginx), or a partner to run it for you, and you should ask who carries upgrades on the version you choose. Frappe's supported versions page lists which major releases are maintained, and its policy ties warranty coverage to a listed version and a matching Frappe Cloud support plan, so confirm that before you commit. Second, location: if regulators or internal policy require ERP data to stay in a named region or your own facility, self-hosting gives you that control directly. Third, rebuild cost: list every SuiteScript customization, then decide whether each becomes a Frappe server script (note that from version 15 these are disabled by default and must be enabled), an app, or a process change. Custom logic is usually the largest variable in the project, so inventory it before comparing subscription totals.
Which ERP fits which operating scenario
This table maps common operating scenarios to the platform that usually fits better, with the reason and the check to make before committing to ERPNext. Read each row against your own entity structure, warehouse volume and hosting constraints, since the better fit depends on those details more than on feature lists.
| Scenario | Better fit and reason | ERPNext check before committing |
|---|---|---|
| Single-entity manufacturer with a simple bill of materials | ERPNext, because manufacturing, BOMs and work orders sit in the core app with no added license fee for the software itself | Confirm that routings, scrap handling and shop floor reporting match your process, and test a full production cycle on a sample of real orders |
| Distributor with heavy warehouse operations | NetSuite WMS is the stronger choice when warehouse execution is central, since its warehouse tooling is a dedicated add-on and mature for high-volume picking | Check barcode scanning, putaway and cycle count rules against your volumes, and confirm whether extra modules are needed for wave or zone picking |
| Services firm billing time and projects | ERPNext, which covers projects, timesheets and billing in one platform on the Frappe Framework | Confirm how time entries flow into invoicing and revenue recognition rules for your contract types, and test them with a closed period |
| Group with several legal entities and intercompany accounting | NetSuite, because consolidation, subsidiary structures and multi-currency handling are established in its design | Map each entity to its own company record, confirm intercompany transactions and consolidated reports, and check that your auditors accept the reporting output |
| Organization that must keep ERP data in its own datacenter | ERPNext, since you run it on your own servers or a provider you choose, while NetSuite is multi-tenant in Oracle Cloud Infrastructure | Confirm the Frappe version you run is in its supported window, and plan who patches, backs up and restores the database and file store |
| Team that relies on custom logic in SuiteScript | NetSuite, because existing scripts keep working without rewrite, and changing them means rebuilding in Python | Inventory your scripts, then check whether server scripts are enabled in your deployment, since they are disabled by default from version 15 |
| Organization that needs a vendor-backed support contract | NetSuite, with Oracle as the contracted support provider | Ask certified partners for the support scope and response terms in writing, since Frappe warranty depends on a matching support plan |
Where ERPNext covers the same ground as NetSuite and where you must verify
ERPNext covers the core of what most midsize firms run in NetSuite: accounting, order and inventory management, manufacturing, asset management and projects, all built on the Frappe Framework. Coverage on paper is not the test that matters. The test is whether ERPNext handles your own order-to-cash, procure-to-pay and month-end processes without workarounds. Before you commit, run a demo on a copy of your own data covering your most complex sales order, a multi-line purchase with landed costs, a period close and a returned shipment, and record every step that needs a custom script or a third-party app.
Four areas need the most verification. Multi-entity consolidation is the first: confirm how ERPNext handles intercompany transactions, currency translation and consolidated reporting for each legal entity you run today, because NetSuite's subsidiary model may not map one to one. Advanced manufacturing comes second: test your bills of materials, routings, work orders and shop floor reporting against ERPNext's manufacturing module, and check whether your production planning depends on logic that NetSuite's manufacturing add-on provides. Warehouse execution is third, since barcode scanning, putaway, picking strategies and cycle counts may need a different setup or extra tooling. Payroll is last: it is usually a country-specific decision, so confirm what your jurisdiction requires before treating it as covered.
NetSuite is sold as a platform with add-ons, and ERPNext does not have a direct equivalent for every one of them. Build a table that lists each NetSuite module or add-on your organization licenses, then map each row to a supplied ERPNext module, a Frappe app from the community, or a custom build you would own. Mark any row with no clear answer as a gap to scope, and ask your implementation partner to estimate those gaps in writing. The ERPNext GitHub repository is the place to confirm which modules ship in the core and which depend on separate apps.
NetSuite vs ERPNext feature coverage, capability by capability
This table compares how NetSuite and ERPNext cover core ERP capabilities, from financials and inventory to data movement, customization and sign-in. Use it to find the areas where each platform needs a closer look against your own process list. The main takeaway is that ERPNext's data import, customization and SSO limits are set by its version and configuration, while NetSuite's export and customization limits are set by its role model and hosted platform.
| Capability | NetSuite | ERPNext |
|---|---|---|
| Accounting and financials | Hosted general ledger and financials; confirm subsidiary and multi-currency features for your edition with Oracle | Accounting module covers ledgers and financial reporting; confirm multi-company setup for your entity structure |
| Order and inventory management | Order-to-cash and inventory in one hosted suite; confirm warehouse depth against your operation | Order and inventory management is part of core ERPNext; warehouse-heavy sites should check stock features early |
| Manufacturing | Typically licensed as an add-on; confirm the license before planning production workflows | Manufacturing is included; check bills of materials, work orders and shop floor reporting against your routings |
| Projects and asset management | Project and fixed asset features depend on edition; confirm depreciation rules for your jurisdiction | Projects and asset management modules are included; confirm billing and depreciation methods for your country |
| Data import | Data loads go through NetSuite's import tools; confirm the method and volume limits for your edition | Data Import uses downloadable templates, supports child table rows and works best in batches of a few thousand records |
| Data export | Full CSV Export is limited to the Administrator role and does not export all data; saved search and report CSVs fill gaps | Confirm full-data export options for your version before planning an exit or audit extract |
| Customization | Customization is built in SuiteScript inside the hosted platform; confirm which script types your edition allows | Server Scripts are disabled by default from version 15 and must be enabled; public shared benches on Frappe Cloud do not allow them |
| Scheduled and API access | Scheduled jobs and API access exist; confirm current options, limits and licensing with Oracle | The scheduler runs as its own service in the frappe_docker stack; confirm API scope and rate limits for your version |
| Single sign-on | Confirm which SSO protocols and identity providers your NetSuite edition supports | LDAP integration and social login keys are documented; confirm setup for your identity provider before go-live |
How SuiteScript logic maps to Frappe server scripts and apps
Before you estimate what it costs to move off NetSuite, inventory the customization you already run. SuiteScript logic in NetSuite does not translate line for line into ERPNext. In ERPNext, customization runs on the Frappe Framework, and the lightest option is a Server Script, which runs Python on document events such as save or submit, or exposes an API endpoint. Each SuiteScript user event, scheduled script, client script and workflow action needs a decision: rebuild it as a Server Script, move it into a custom app, replace it with standard ERPNext configuration, or retire it. Pull the list of scripts, deployed script records, custom fields, workflows and the saved searches that feed them, and record which ones depend on other scripts. That inventory, not a count of customizations, is what drives the rebuild estimate.
Plan around a version 15 change. According to the Frappe Framework documentation, starting from version 15 Server Scripts are disabled by default and must be enabled with the server_script_enabled setting. Your ERPNext version and hosting choice therefore decide whether this route is open at all. Frappe Cloud public shared benches do not allow Server Scripts, so a team that expects to use them on that tier should confirm the requirement before selecting a plan. Ask the hosting provider or your own administrator whether the setting can be changed in your environment, and whether a dedicated bench or self-hosted Docker deployment is needed. Check the Frappe server script documentation for the current scope of what these scripts can do.
Heavier logic usually belongs in a custom Frappe app kept under version control. An app gives you code review, automated tests, a repeatable deployment and a clear upgrade path across ERPNext releases, which matters when a SuiteScript library drives month-end close, pricing or approvals. Budget for the rebuild as a software project with its own testing, not as configuration. Ask any implementation partner to show how they will test rebuilt logic against a copy of production data, how custom code survives ERPNext minor releases, and who maintains the app after go-live. Use the inventory to split scripts into three groups: those ERPNext covers natively, those small enough for Server Scripts, and those that need a versioned app.
Where ERPNext data lives and who runs the hosting
NetSuite runs as a multi-tenant service in Oracle's data centers, so the hosting decisions are made for you. ERPNext leaves the choice open: a managed Frappe Cloud plan, a self-hosted Docker stack, or a manual bench install in your own infrastructure. The cards below set out what each option gives you and what it asks of your team.
NetSuite's hosted, multi-tenant model
NetSuite runs as a multi-tenant cloud service hosted in Oracle Cloud Infrastructure data centers, and Oracle operates the platform, patching and upgrades. You receive the service but not the infrastructure, so data location, backup schedules and restore points are set by Oracle's terms. Before you compare, list which of these you need to specify yourself and confirm them in writing with Oracle.
Frappe Cloud managed hosting
Frappe Cloud is the managed option from the team behind ERPNext, with shared sites and dedicated servers. Shared sites start at 5 US dollars per month and servers start at 20 US dollars per month for shared instances or 125 US dollars per month for dedicated servers, according to the ERPNext pricing page. Confirm which Frappe Cloud support plan matches your ERPNext version, since warranty coverage depends on it.
Docker Compose with frappe_docker
The frappe_docker repository provides production images and Compose files with services for MariaDB, Redis, background workers, the scheduler, Socket.io and Nginx. Your team operates every container, including TLS, updates and monitoring. The single-file demo setup is meant only for short-lived evaluation, so do not use it as your production baseline.
Manual install with bench
The bench command line tool installs ERPNext directly on a Linux host, which suits teams that manage their own servers without containers. You take on the operating system, process supervision and the scheduler and worker services that Docker would otherwise package. Document each step so that an upgrade or a rebuild does not depend on one administrator's memory.
Database and backup design
ERPNext supports MariaDB and PostgreSQL, and the choice affects your skills, tooling and restore procedures. Confirm which database your team will run and which version your ERPNext release supports. Backups must cover the database, uploaded files and site configuration together, and you should test a full restore into a separate environment before go-live.
Identity, compliance and evidence
Self-hosting moves access control, logging and retention into your environment, so NetSuite's built-in controls become your configuration work. ERPNext supports LDAP and social login keys for single sign-on. DeployOpen can prepare the controls and evidence for an assessment, but independent auditors issue any attestation or report.
What ERPNext's zero license fee still leaves you paying for
ERPNext removes the license line, but a NetSuite exit still carries recurring hosting and support costs, one-time implementation and migration work, and a rebuild of SuiteScript logic. Each card below names who gets paid, whether the cost is one-time or recurring, and what to request in writing before you compare totals.
NetSuite subscription as the exit baseline
NetSuite is billed as a recurring commercial subscription, so it is the line your exit has to beat over time. Pull your current order form, module list, user counts and any add-ons such as advanced manufacturing or WMS, because each one changes the baseline. Confirm with Oracle when your term ends and whether notice periods or early termination terms apply. Ask your account team for a full export of your contract schedule before you build the comparison.
ERPNext software at no license fee
Self-hosting ERPNext carries no license fee, because the software is GPL-3.0 licensed and the Frappe Framework is MIT licensed. The cost you still pay is for the work around the software: setup, module configuration, testing and the staff who keep it running. Confirm which ERPNext and Frappe major version you will deploy and check its support end date before you commit, since that date sets your upgrade schedule.
Hosting on Frappe Cloud or your servers
Hosting is a recurring cost either way. Frappe Cloud plans start at published monthly rates for shared sites, shared servers and dedicated servers, and the plan you pick sets your capacity and support tier. Running your own servers shifts that spend to cloud or data center bills, backup storage, monitoring and on-call staff. Ask for the sizing assumptions behind any quote, including database backups, staging environments and the number of sites or companies you host.
Implementation and data migration
Implementation is mostly a one-time cost, covering chart of accounts mapping, item and customer masters, opening balances and cutover planning. It is billed by certified partners or your own team's time. ERPNext's Data Import tool works in batches of a few thousand records, so large histories add loading and reconciliation cycles. Ask any partner for a written scope listing the records, companies, currencies and test cycles they will cover, and whether they reconcile balances to NetSuite before go-live.
Rebuilding SuiteScript customizations
SuiteScript scripts, workflows and custom records are usually the largest one-time cost in an exit. Each one must be rewritten as a Frappe server script, a custom app or a standard configuration, and server scripts on version 15 and later are disabled by default and must be enabled by an administrator. Inventory every script and saved workflow first, then sort them into keep, configure or rebuild. Ask for an estimate per item rather than a single lump sum.
Ongoing support, upgrades and testing
Support and upgrades recur for as long as you run ERPNext. Frappe's support policy ties warranty coverage to a listed version and a matching Frappe Cloud support plan, so self-hosted teams must plan their own upgrade and patch testing or buy a third-party retainer. Minor releases arrive frequently, so budget a recurring test cycle. Ask any provider for response targets in writing, who handles security patches, and what happens when a major version nears end of life.
Support, versions and warranty options for ERPNext
Frappe Cloud is the hosted option, and it is the only route in this comparison where warranty coverage from Frappe is tied to a plan. Under Frappe's supported versions policy, you must be on a listed version and subscribed to a matching Frappe Cloud support plan to receive warranty coverage from Frappe. The list sets the timeline: version 14 reached end of life on January 31, 2026, version 15 is planned to be supported until the end of 2027, and version 16 until the end of 2029. Frappe Cloud hosts the platform, but minor releases still arrive often, with v16.51.1 released on October 15, 2026 and v15.123.0 on October 14, 2026, so you still need a window to accept them.
- Support plan: The support plan is a subscription separate from hosting, so confirm both lines in the quote.
- Version match: The plan must match the major version your site runs, so check the version before you sign.
- Hosting cost: The ERPNext pricing page lists Frappe Cloud shared site hosting from 5 US dollars per month and dedicated servers from 125 US dollars per month. Support fees are not in that figure and must be requested separately.
- Custom logic: Server Scripts are disabled by default from version 15, and Frappe Cloud public shared benches do not allow them, so Python logic may need a dedicated bench or an app.
- Upgrade ownership: Ask who schedules major version moves and whether a minor release can wait until after a period close.
Before you commit, ask Frappe in writing which support plan matches your version, what the warranty covers, and how long your version stays supported.
In this model you or your infrastructure team host ERPNext on your own servers or cloud accounts, and an external implementation partner carries specific work under a written scope. Frappe lists implementation through certified partners on its pricing page, so partner selection is a procurement step with its own checks. A partner's support agreement does not automatically give you the Frappe warranty, because that coverage depends on a listed version and a matching Frappe Cloud support plan. The version dates apply here as well: version 15 is planned to be supported until the end of 2027 and version 16 until the end of 2029, and both receive frequent minor releases.
- Partner scope: Ask for evidence of Frappe certification, named engineers and a written list of tasks, including who applies minor releases.
- Warranty gap: Confirm whether any Frappe support route applies to your self-hosted setup, since a partner's commitment is a separate contract.
- Patch routine: Agree in writing on the cadence for v15 and v16 minor releases, the staging test before each one and the rollback owner.
- Production stack: The frappe_docker repository provides production images and Compose files for MariaDB, Redis, workers, the scheduler, Socket.io and Nginx, while its single-file demo is meant for short-lived evaluation only.
- Handover: Require runbooks, upgrade notes and admin access for your staff, so knowledge does not stay only with the partner.
Before you sign, check the statement of work for the version you will run, the warranty position in writing and the patch calendar through the end of your chosen support window.
In-house operation puts every support function on your team: installation, patching, backups, security fixes and incident response. Without a matching Frappe Cloud support plan, Frappe warranty coverage does not apply, so your internal capability carries the support risk. Version planning becomes a standing task. Version 14 reached end of life on January 31, 2026, so any site still on it needs an upgrade plan before anything else. Version 15 is planned to be supported until the end of 2027 and version 16 until the end of 2029. The ERPNext releases page shows how often minor versions arrive, so a fixed patch routine is part of the staffing decision.
- Skills: Your team needs experience with bench or Docker Compose, MariaDB or PostgreSQL, Redis, Nginx and Python for custom apps and server scripts.
- Staging: Keep a staging bench that mirrors production, and test each minor release against your custom code and reports before it reaches live data.
- Upgrade calendar: Set dates for moving off v15 before its planned support ends in 2027, and include a test cycle for each major move.
- Cost drivers: There is no license fee, so the recurring cost is staff time for patching, testing and incident response, plus your own hosting and backups.
- Support route: Document which upstream channel you use for defects and security issues, and who answers when a patch fails.
Before you choose this model, confirm with Frappe whether any support route applies to your self-hosted setup, and name one owner for each patch and upgrade.
What a move from NetSuite to ERPNext involves
The sequence turns NetSuite's configuration, data and custom logic into an ERPNext instance your team can run, with reconciled balances and a cutover plan agreed before go-live.
Inventory configuration, customizations and integrations
Your team, with the NetSuite administrator and the owners of each integration, lists the subsidiaries, currencies, chart of accounts, workflows, saved searches, SuiteScript files, custom records and every system that sends data to or reads data from NetSuite. Each item is marked as keep as configuration, rebuild, retire or replace with a packaged app. The output is a signed-off inventory that defines the scope of the move. Confirm with the vendor and your own environment which SuiteScript scripts and custom fields are actually in use, since many accounts carry unused logic.
Export masters and transaction detail from NetSuite
Run Full CSV Export for the lists it covers, which is restricted to the Administrator role and does not export all data. Supplement it with saved search and report CSVs for anything missing, such as open transactions, historical detail and custom record types. Keep internal IDs in every export, because relationships between customers, items and invoices depend on them. The output is a dated export set for each object, with a record count per file that you can check against NetSuite before you continue.
Map chart of accounts, items and customers to ERPNext
Map NetSuite account types, item categories, units of measure, price levels, customer and vendor groups to ERPNext's accounts, item groups, price lists and party records. Use the ERPNext Data Import templates as the target format, and record each mapping in a shared workbook that finance and operations both approve. Decide which legacy IDs will be kept in a custom field so later reconciliation stays possible. The output is an approved mapping document and a set of populated template files, one per object type.
Load masters in batches and validate each load
Import records in batches of a few thousand rows at a time, following ERPNext's Data Import guidance, starting with the chart of accounts, then items, customers and vendors, then child rows such as addresses and item prices. After each batch, check error logs, counts and a sample of records against the NetSuite export. Fix the source file rather than editing rows by hand in the database. The output is a load log for each object showing that the counts match and the reference records resolve.
Plan opening balances and the cutover window
Agree with finance how open receivables, payables, inventory on hand, fixed assets and bank balances enter ERPNext as at a defined date, and whether historical transactions are loaded or summarized. Define the cutover period in which NetSuite is frozen for new transactions, the order in which subsidiaries or modules move, and who signs off each step. Confirm with your auditors and tax advisers which history must remain accessible in NetSuite after the move. The output is a cutover runbook with named owners and a documented opening balance position.
Rebuild customizations as server scripts or a custom app
Rewrite the logic from the inventory as Frappe server scripts, client scripts or a custom app, depending on how far the change reaches. Server Scripts are disabled by default from version 15 and must be enabled through the server_script_enabled setting, and Frappe Cloud public shared benches do not allow them, so confirm the hosting choice first. Test each rebuilt rule against NetSuite behavior using the same sample transactions. The output is a tested customization set with a version-controlled code base and documented differences from NetSuite.
Run parallel reconciliation before go-live
Process a set of representative transactions in both systems for a defined period, then compare trial balances, subledger totals, inventory valuation, open items and key reports line by line. Investigate every difference until its cause is recorded and accepted by finance. Repeat the reconciliation after any fix, then confirm that integrations, user access and backup jobs work in the production ERPNext environment. The output is a signed reconciliation pack that authorizes go-live.
NetSuite vs ERPNext questions buyers ask before hiring help
What drives the effort and cost of moving from NetSuite to ERPNext?
The biggest drivers are how much custom logic you have, how many entities and currencies you run, and how clean your master data is. A move has one-time components (assessment, data mapping, customization rebuild, migration, testing, training and cutover) and recurring components (hosting, support, upgrades and internal staff time). Customization is usually the largest swing factor, because SuiteScript workflows, saved searches and integrations each need a decision: rebuild, replace or retire. Ask any partner for the written scope to list each customization, each integration, each data object and the number of environments. ERPNext itself is free under GPL-3.0, so the quote covers services and infrastructure, not a license fee.
How long does a NetSuite to ERPNext migration take?
No fixed duration applies to every move, and any figure you see from a vendor should be checked against your own scope. Duration is set by the number of modules in use, the volume of historical transactions, the number of customizations to rebuild, the number of legal entities and the number of decisions your business owners must make. Data import is staged: ERPNext's Data Import tool is documented for batches of a few thousand records at a time, so large masters and transaction histories take several load cycles, each followed by validation. Ask for a phased plan with a named cutover approach, such as cutting over by entity or at a period close, and confirm which dependencies sit with your team.
Can an internal team run ERPNext without outside help?
Yes, many teams run ERPNext with internal staff, but they need a defined set of skills. Plan for someone who administers Linux, Docker or the bench command line tool, manages MariaDB or PostgreSQL backups and restores, and handles the Redis, worker and scheduler services. Functional skills matter as much: someone must own the chart of accounts, item and pricing setup, and month-end close. Customization needs Python and the Frappe Framework, and Server Scripts are disabled by default from version 15 onward, so the team must know how to enable them and which hosting option allows them. Confirm your staff's capacity before you start, and decide early whether you will retain a partner for upgrades and incidents.
What does the migration need from our own team?
The work depends on your people more than on the software. You need named data owners for customers, vendors, items, the chart of accounts and open balances, who can approve mappings and resolve duplicates. You need process decisions on how revenue recognition, approvals, multi-currency postings and intercompany transactions should work in ERPNext. You need test cases written from your current month-end and order-to-cash processes, along with sign-off authority for user acceptance. Infrastructure access is also required: cloud accounts or data center access, network rules, identity provider details if you use single sign-on, and backup storage. Ask any partner to list these items in the proposal with owners and due points.
Can ERPNext be hosted in our own datacenter?
Yes. ERPNext is GPL-3.0 software that can be installed on Frappe Cloud, with Docker Compose, or manually with the bench command line tool, according to its README. For a datacenter or air-gapped network, the self-hosted paths are the relevant ones. The frappe_docker repository provides production Docker images and Compose files with services for MariaDB, Redis, background workers, the scheduler, Socket.io and Nginx. Its single-file demo setup is marked for short-lived evaluation only, so do not use it as production. Confirm your database choice (MariaDB or PostgreSQL), backup targets, high-availability design and patching windows with the people who will run the platform.
How do support and warranty work for ERPNext?
Self-hosting ERPNext is free, but support from Frappe is tied to a version and a plan. Frappe's supported versions policy says customers must be on a listed version and subscribed to a matching Frappe Cloud support plan to receive warranty coverage from Frappe. Support versions have fixed end-of-life dates, so check the current table before you select a release. Community forums, your own staff and implementation partners cover the rest. Frappe's pricing page says implementation is available through certified partners, so ask any partner to show its Frappe-related experience in writing and to confirm how it handles incidents, upgrades and security patches, with the response terms written into the contract.
What should we ask a partner for in a fixed-scope written proposal?
Ask for a proposal that lists scope, deliverables, timelines and responsibilities in writing before work starts. It should name each module and entity in scope, each customization with a decision to rebuild, replace or retire, each integration and each data object to migrate. It should describe the environments (development, test, production), the hosting design, backup and restore tests, the security hardening approach and the compliance evidence it will prepare, without claiming any certification. Ask which client responsibilities are assumed, the acceptance criteria for each phase, the change request process, and the handover plan. DeployOpen works on fixed-scope engagements, so a written scope is the basis for any quote.
How DeployOpen helps you evaluate, implement and migrate ERPNext
DeployOpen plans, implements, customizes, integrates, hardens, backs up, upgrades, documents and supports self-hosted open-source platforms inside your own infrastructure. For NetSuite vs ERPNext, we start with a written scope that tests fit against your processes, then build and document the environment in your cloud account, data center or air-gapped network.
How we scope
- Map your subsidiaries, currencies, item types, manufacturing and warehouse processes against ERPNext module coverage
- Inventory the SuiteScript customizations, saved searches and integrations that must be rebuilt or retired
- Agree hosting model, Frappe version and Docker or bench deployment choice in a written scope before work starts
- Confirm with Frappe and your own environment which Frappe Cloud plan, server tier and support plan apply
How we build
- Install ERPNext on your infrastructure with production-grade Docker Compose or bench, including MariaDB, Redis, workers and scheduler
- Configure chart of accounts, tax, items, warehouses and roles, and test them against sample transactions your finance team signs off
- Plan server scripts and custom apps with server_script_enabled set deliberately, and review each script for access and performance
- Configure LDAP or social login where your identity policy requires it, and test authentication paths end to end
How we hand over
- Run data import in batches of a few thousand records, with reconciliation reports for masters, open balances and opening entries
- Document the architecture, backup and restore procedures, upgrade runbooks and the customization inventory in your language
- Deliver a training plan for administrators, accountants and power users, tied to the roles configured in the system
- Provide a cutover checklist covering freeze windows, final delta loads and rollback criteria agreed before go-live
How we support
- Offer ongoing support, upgrades and continuous testing as a retainer, with scope set in writing
- Plan minor and major version upgrades against Frappe's supported versions page and test them in staging first
- Keep backups, restore tests and monitoring under review as your transaction volume and user count change
- Coordinate with your implementation partner or Frappe for paid support plans, and confirm which warranty terms apply

